Download original attachment
(PDF file)
This is an HTML version of an attachment to the Official Information request 'Information for the purpose of participating in the Royal Commission inquiry into the attack on Christchurch Mosques.'.

1982
ACT 
Intercultural 
INFORMATION 
Awareness
OFFICIAL 
THE 
UNDER 
RELEASED 


Did you know…?
1982
200 ethnicities from a world of 196
ACT 
countries
25% of NZers were born overseasINFORMATION 
40% of Aucklanders weren’t born 
OFFICIAL 
in NZ
THE 
Around 17% of the NZ population 
UNDER 
speaks two or more languages
RELEASED 

What is culture?
1982
ACT 
A set of beliefs, values, norms, behaviours, and 
INFORMATION 
material objects that are shared by a society, or 
a group of people.
OFFICIAL 
THE 
UNDER 
RELEASED 


The Four Layers of Diversity
1982
ACT 
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 
 

1982
Same, same, but different
ACT 
• Compare your values, beliefs, and 
behaviours
• What was similar?
INFORMATION 
• What identities don’t you hold in common?
• What does this mean for th
OFFICIAL  e identities you 
don’t hold in common?
THE 
• What does this tell you about your culture 
and identity?
UNDER 
RELEASED 








1982
Assumptions
ACT 
visibly see
been told
INFORMATION 
media OFFICIAL 
THE 
past experiences
UNDER 
RELEASED 


Checking assumptions | Grace
1982
Nationality    New Zealander 
Ethnicity    South Korean 
ACT 
Religion    Agnostic 
  Analyst – Trade Policy Liaison 
Occupation 
Unit, MFAT 
What suburb do they    Central Wellington 
live in? 
Place of birth    Seoul, South Korea 
INFORMATION 
Length of time in NZ    Since age 3 (20 years) 
  BA (Hons) in Latin American 
Level of education 
Studies 
OFFICIAL 
Languages spoken: 1    Korean 
2    English 
THE 
 
3    Spanish 
Pastimes     Salsa & Tango 
UNDER 
    Learning Languages 
Are they vegetarian? 
 
No 
Do they date? 
 
Yes 
 
RELEASED 


Checking assumptions | Tayyaba 1982
Nationality    New Zealander 
Ethnicity    Pakistani     
ACT 
Religion    Islam 
Occupation    Development Practitioner 
What suburb do they    Pakuranga 
live in? 
Place of birth    Sukkur, Pakistan 
INFORMATION 
Length of time in NZ    19 years 
  BHSc (Health Sciences) 
Level of education 
 
OFFICIAL 
Languages spoken: 1    Urdu 
2    English  THE 
3    Punjabi 
 
Pastimes     Movies, Gym, Rollerblading 
UNDER 
     
Are they vegetarian? 
 
No 
Do they date? 
 
Yes 
 
RELEASED 

The Communication Process
1982
Phase 1
Phase 6
ACT 
Sender has 
Receiver sends 
an idea
C
feedback
H
A
N
N
Phase 2
INFORMATION 
E
Phase 5
Sender 
L
Receiver 
transforms idea 
&
interprets the 
into a message 
message 
(encoding)
M
(decoding)
E
OFFICIAL 
D
I
THE 
Phase 3
U
Phase 4
M
Sender 
Receiver gets 
transmits the 
the message
UNDER 
message
Communication Event
RELEASED 


Types of Noise
1982
ACT 
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 


Subconscious Process
1982
ACT 
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 


Diagnosing Communication
1982
ACT 
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 

If you only remember one thing,  1982
remember this
ACT 
For every aspect of your own culture that you 
bring into the working environment, the people 
you interact with are also bringing a
INFORMATION  spects of 
their own culture.
Understanding your own cu
OFFICIAL  ltural lens can help 
understand the lens 
THE of others, which can help 
you to know them and communicate more 
UNDER  effectively.
RELEASED