This is an HTML version of an attachment to the Official Information request 'Correspondance about NZDF related graffiti'.

____Graffiti Vandalism  
Management Plan____


2        WELLINGTON CITY COUNCIL / GRAFFITI VANDALISM MANAGEMENT PLAN  


____Graffiti Vandalism 
Management Plan____
This plan provides direction to ensure 
“The most effective crime 
graffiti vandalism is managed consistently 
prevention/reduction campaigns 
across Council and its partners. This plan 
will assist in a significant reduction of 
involve partnerships between 
graffiti vandalism in Wellington.
local councils, community 
Progress will be monitored through annual  organisations and community 
graffiti audits, StopTags data and the 
members such as businesses, 
Residents Satisfaction Survey. Reporting 
will be through the Quarterly and Annual 
schools, sports clubs and 
Reports.
private individuals – all with  
The Ministry of Justice Stop Tagging 
a focus on community 
Our Place (STOP) Strategy has a main 
engagement, ownership and 
objective of preventing graffiti vandalism 
in New Zealand where it identifies that the 
action. As a start, Police and 
most effective crime prevention strategies 
local government should 
involve communities working together.
collectively identify areas 
____
targeted by graffiti vandalism 
Left: Berhampore School students working on 
Paint up: A schools mural project, 2013
offenders, then coordinate 
Cover: Volunteers from Te Menenga Pai Trust 
opportunities to engage with 
remove graffiti from the Wellington Hospital 
emergency water supply tank as part of the 
volunteer organisations and paid 
Newtown Clean-Up project.
staff to prevent and remove 
graffiti vandalism” 
– Ministry of Justice STOP strategy
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We will work with organisations and 
local artists to support the development 
of at least six murals each year.
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1.____leadership
The Council has an important role in providing leadership on all graffiti interventions 
within Wellington City. Leadership is crucial in driving initiatives which will integrate 
actions between and across agencies, local authorities and the community.
Area 
Actions
Active participation in the  
The Council will actively participate in the 
Regional Forum
Regional Graffiti Forum.
Consistent approach with regional 
The Council will advocate for consistent 
stakeholders (utility companies,  
regional approaches to be adopted with 
Wellington Regional Council etc.) 
 
utility businesses and the Wellington 
Regional Council/Kiwirail (Railway stations 
and corridor) so that a similar graffiti 
management approach is developed and 
adopted with these organisations across 
the region.  
Local forum and a consistent approach
The Council will develop a local forum 
of property owners, key residents and 
business association representatives,  
the Police, and youth agencies to 
coordinate the approach to managing 
graffiti vandalism.
 
Partnership with the community  
The successful management of graffiti 
requires a community based approach. 
The Council will work with the community 
in locations where there is a high 
incidence of graffiti to develop strategies 
to report and remove graffiti, to identify 
those who are tagging and to more 
effectively enforce this issue.
WELLINGTON CITY COUNCIL / GRAFFITI VANDALISM MANAGEMENT PLAN        5

2.____prevention of 
graffiti vandalism
The goal of these initiatives is to reduce the number of people engaging in graffiti vandalism and reduce the 
amount of graffiti vandalism occurring in the city.
The most effective prevention strategies involve communities working together and should engage the whole 
community, including young people, media and business groups.
Initiative Actions
Reduce access to tools
Partner with Police and other organisations to assist spray 
can retailers and educational institutions in understanding 
and complying with the spray can sales restrictions under the 
Summary Offences Act.
–  Information is available on-line and as part of a tool kit of 
resources for business, retailers, property owners and the 
community 
–  Promote the Ministry of Justice resources and provide 
information on the STOP Strategy to retail premises managers 
and staff 
–  Assist retailers by providing information and posters on the 
prohibition of spray can sales to minors
–  Provide information for school boards of trustees and 
governing bodies on their obligations in selling spray cans to 
enrolled students for their coursework.
Incorporate best practice 
Integrate Crime Prevention through Environmental Design 
design principles
(CPTED) principles though out Council:
–  CPTED will be considered and included where possible 
when developing policy, strategy, action plans and design 
guidelines 
–  Develop a best practice guideline for a whole of Council 
approach to Graffiti management
–  Develop comprehensive resources to assist the public in 
considering CPTED principles in private developments –  
online and printed materials 
–  Promote the use of protective coatings (laminate, graffiti – 
resistant paint) in hot spots and new developments and on all 
Council’s assets.
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Initiative Actions
Education and use of media
Council will ensure:
–  Consistent messaging to graffiti vandals regarding zero 
tolerance 
–  Images of graffiti vandalism will not be used for Council 
sponsored marketing and or media
–  Graffiti awareness is seen as a priority and the message 
promoted to residents, retailers and community groups 
whenever possible
–  Leverage off partnerships with schools and youth groups 
and raise awareness that graffiti is a crime.
Develop partnerships and programmes with the community in 
Working with the community 
areas where graffiti is an identified issue: 
–  Developing a community response plan to report, eradicate 
and enforce measures to reduce graffiti vandalism locally
–  Support volunteer activities that assist in managing graffiti. 
This could include initiatives such as adopt a spot, street 
clean ups and community murals
–  Develop a graffiti vandalism removal volunteer programme
–  Work with community organisations to support initiatives 
that use green walls to deter and control graffiti vandalism 
–  Work with organisations, the police and local artists to 
support the development of at least six murals each year
–  In consultation with the residential and business community 
identify and target graffiti hotspots. 
The further development of graffiti walls will not generally  
be supported and removal of graffiti from community murals 
is a priority.
The Council’s preference is to support image-based murals 
over graffiti-style text based or ‘wild-style’ works, however it 
depends on the context for these artworks.
WELLINGTON CITY COUNCIL / GRAFFITI VANDALISM MANAGEMENT PLAN        7


Prompt removal is the most effective way 
of managing graffiti vandalism.
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3.____ eradication of 
graffiti vandalism
Prompt removal is the most effective way of managing graffiti vandalism. International research and best 
practice shows that the fresher the graffiti is, the more easily it is removed; the presence of graffiti attracts 
more graffiti; and prompt removal deprives the graffiti vandals of the recognition they seek. 
Initiative Actions
Whole of Council Approach  
Streamline and standardise response to graffiti to deliver a rapid 
and efficient eradication service.
Develop a collaborative approach with owners of the city’s 
telecommunication, transport and rail infrastructure:
–  standardise responses and removal times 
–  take advantage of economies of scale with contractors, 
resources and supplies
–  connect with community driven responses. 
Working with partners – removal of the tag  Establish a process for rapid response and consistency for 
and restoration of the damaged area
eradication with residents groups and private property/asset 
owners.
Develop opportunities and partnerships with Corrections and 
Police diversion schemes. 
Work with the Police to ensure graffiti eradication becomes a key 
objective through the apprehension of offenders and youth aid 
programmes.
All graffiti vandalism from Council-assets 
Offensive graffiti will be removed within 4 hours. 
will be removed promptly
Highly visible graffiti on Council assets (or adjoining Council 
property) will be removed with 24 hours.
All other Council managed assets (or adjoining Council property) 
will be removed within 3 working days. 
Council contractors’ equipment and work sites will be free of 
graffiti vandalism – formalised through contracts. 
Note: There may be exceptions to these timeframes in the case of graffiti vandalism over murals, etching on glass, 
graffiti vandalism in hazardous locations, and/or where a traffic management plan is required. 
Determining whether or not the graffiti vandalism is ‘highly visible’ will be based on the volume of traffic (including 
pedestrian) in the area, the size of the message and the determination will be made by Council Officers.
Council assets include property, machinery and equipment, local legal roads (not state highways) and footpaths, parks, 
reserves and playgrounds, and buildings and structures.  
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4.____ enforcement
Enforcement is reliant on effective reporting and collaborative relationships between the 
community, business owners, the Council, Corrections and the Police.
Initiative Actions
Partnerships 
Support the Police to ensure graffiti vandalism offenders and hot 
spot locations are targeted.
Utilise Police and Corrections diversion schemes
Fully utilise the information and data 
Record and share information and data on incidents of graffiti 
captured through StopTags
vandalism to include:
–  Photo of the tag and possible identification of the tagger 
–  Location and date
–  Graffiti method used (medium and surface)
–  The approximate size of the graffiti vandalism
–  The message and the tag
Geo-code StopTags information and map ‘hot spots’ 
Identify and share information on repeat offenders. 
Share all data information regionally and share with partners, 
especially the Police
Encourage residents and businesses to report graffiti to assist in 
identifying and addressing frequently tagged sites and taggers.
Utilising current and new 
Apply existing legislation where appropriate which include age 
legislation
restrictions on the sale of spray cans. This will include working 
with schools to make sure teachers and pupils are aware of  
and understand the legislation around the sale and use of  
spray cans. 
In conjunction with our stakeholders, consider options to  
further restrict the sale of spray paint and other graffiti materials, 
including online sales.
Seek compensation and restitution from graffiti vandalism 
offenders through the restorative justice process. Options 
for offenders should include graffiti eradication and other 
community projects.
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Initiative Actions
Explore different options for the eradication of graffiti on private 
property including but not limited to:
–  new graffiti vandalism bylaw legislation
–  explore ways to recover costs Council has incurred when 
graffiti is removed from private property 
–   partnerships and MOUs with property and asset owners 
across the city
This would be accompanied with information including a  
step-by-step guide to assist in home removal and  engaging  
with neighbours.
Note: The Summary Offences Act 1981 (as amended in 2008) for lower levels of damage, and the Crimes Act 1961 
comprise the legal framework for graffiti vandalism enforcement.
The Police will take primary enforcement for Sections 11, 11A and 11B of the Summary Offences Act.
Local Authorities will take primary enforcement and compliance monitoring responsibility for Sections 14A and 14B  
of the Summary Offences Act.
Police and local authorities to be primarily responsible for enforcing graffiti offences, but the law does not specify a 
particular agency.
Graffiti enforcement action should not unnecessarily bring children and youth into the formal criminal justice system.
Below: Wellington City Council funded greenwall at Victoria University. Greenwalls serve as an effective barrier to tagging.
WELLINGTON CITY COUNCIL / GRAFFITI VANDALISM MANAGEMENT PLAN        11

____and finally____
our partners
Agency Role
Wellington City Council 
The Council has a primary role to: 
–  promptly remove graffiti on Council property
–  negotiate agreements with regional property owners 
–  facilitate community responses to address graffiti
–  provide advice to property owners
–  manage reporting via the StopTags database and share this 
information with the Police
–  liaise with and assist police on enforcement
It will also work with community groups and agencies working 
with at risk youth with an aim to educate and reduce graffiti 
vandalism.
Neighbouring local authorities
Those people who vandalise with graffiti do not recognise 
Council boundaries. A consistent approach needs to be taken 
across closely neighbouring councils for a management plan to 
be effective.
Retailers
Retailers need to comply with legal requirements to not sell 
spray cans to minors.
Commercial Building Owners/Occupiers 
Commercial buildings are a prime target for vandalism.  
The same levels of intervention need to be taken by building 
owners for the plan to be effective.
The Council cannot enter private property to address this 
without the property owner’s permission and it is also the 
property owner’s role where possible to address vandalism 
although the Council will support action.
Property owners need to report incidents of graffiti to increase 
the effectiveness of enforcement.
Private Home Owners
Private property in key locations including walking routes and 
properties bordering parks are targeted for vandalism. Fences, 
garages and street facing buildings in these areas are prime 
targets. The same levels of intervention need to be taken by 
different building owners for the plan to be effective. 
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Agency Role
Private Home Owners
The Council cannot enter private property to address this 
without the property owner’s permission and it is also the 
–– continued
property owner’s role where possible to address vandalism 
although the Council will support action.
Property owners need to report incidents of graffiti to increase 
the effectiveness of enforcement.
Kiwirail/ Wellington Regional Council
The rail corridor, railway stations, subway/underpasses and 
trains are prime targets for vandalism.
Utility Providers  
Utility equipment and facilities are convenient spots for 
(power/gas, phone, water)
vandalism as they are usually unstaffed, in accessible locations 
and have clear faces to tag.
Schools and Agencies working with 
Schools provide an opportunity for early intervention and 
at-risk youth
education with youth that are or are likely to undertake this 
practice. Support for agencies working with at risk youth can 
assist by providing alternative creative opportunities.
New Zealand Police
The Police have the enforcement role, but can only be effective 
with robust reporting from property owners.
Below: Artists in front of their work at the Newlands Community Centre 2009.
Wellington.govt.nz/graffiti
WELLINGTON CITY COUNCIL / GRAFFITI VANDALISM MANAGEMENT PLAN        13


Te Menenga Pai Trust creating the Newtown water tank mural.