20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142, New Zealand
09 355 3553 Website
25 July 2018
[FYI request #8116 email]
Local Government Official Information and Meetings Act 1987 (LGOIMA)
Thank you for contacting Auckland Transport (AT) on 26 June 2018 with a request for the following
The station-to-station origin/destination matrix from november 2017 to the current month by
month, including the alighting station for paper ticket sales. in a reportable format, i.e. excel
or csv file.
Please find the station to station origin/destination information attached in an excel spreadsheet.
I'd like to know why daily sales information for paper ticket sales is not kept for ticket sales
across the train network.
As Auckland Transport collects all data for paper ticket sales and HOP card transactions across
the train network we do hold daily sales information. This means we are unable to provide you with
reasons for not holding this data.
We trust the information has addressed the matters raised however, should you believe that we have
not responded appropriately to your request, you have the right in accordance with section 27(3) of
the LGOIMA to make a complaint to the Office of the Ombudsman to seek an investigation and
review in regard to this matter.
If you have any further queries please contact Auckland Transport on 09 355 3553 quoting Official
Information request number CAS-797068-V7W5D8.
Stacey van der Putten
Group Manager Metro Service Delivery