50 Victoria Street
Private Bag 6995
Wellington 6141
New Zealand
T 64 4 894 5400
F 64 4 894 6100
www.nzta.govt.nz
29 May 2018
Rod Badcock
[FYI request #7770 email]
REF: OIA-3798
Dear Rod
Request made under the Official Information Act 1982
Thank you for your email of 5 May 2018 requesting the following information under the Official
Information Act 1982 (the Act):
There are cycling safety signs on SH2 at the Petone Interchange that are meant to be
triggered by cyclists and warn vehicles that cyclists are travelling through the interchange.
The location is approximately 41.223946, 174.860152. These signs have not operated for
six months now, and appear to be non-maintained. Therefore I request the fol owing
information:
1. Whose responsibility is it to maintain the signals?
2. Which organisation has responsibility for checking the signals are operational?
3. What is the inspection interval for these signals?
4. Over the last 8 years how many times have the signals been inspected?
5. Over the last 8 years how many times have the signals been non-functional?
6. How many reports of the signals being non-functional have been received over the last 8
years?
Please find below information regarding the cycle safety signs located at the Petone Interchange on
State Highway 2 in response to each of your questions.
1.
Whose responsibility is it to maintain the signals?
The cycle safety signs are maintained under the Intelligent Transport Systems (ITS) contract with the
NZ Transport Agency.
2.
Which organisation has responsibility for checking the signals are operational?
The Transport Agency is responsible for checking the signals are operational; our maintenance
contractor is Downer NZ.
3.
What is the inspection interval for these signals?
These signs are inspected every six months by the maintenance contractor. The last routine
inspection occurred in December 2017, at which time all northbound and southbound signs were
reported as operational.
4.
Over the last 8 years how many times have the signals been inspected?
The signs have been inspected once every six months in accordance with contractual requirements.
5.
Over the last 8 years how many times have the signals been non-functional?
These signals have been reported as non-functional on 23 occasions in the last eight years.
6. How many reports of the signals being non-functional have been received over the last 8
years?
Of the above mentioned 23 occurrences, 17 reports were received by internal Transport Agency
staff (this includes reports from customers) and six were reported by the maintenance contractor.
The Transport Agency has a policy by which any reports of non-functional signs are to be remedied
by the maintenance contractor within 1.5 working days. On average, over the past eight years faults
have been repaired within 1.2 days of being reported. There has been one exception to this which
involved a fault reported in July 2017 that left one sign non-operational for approximately two
months. This delay was due to the sourcing and replacement of components and to re-establish
power supply following a cable fault issue.
As a result of your request, we have made further inquiries and ascertained that the southbound
sign is in fact not operational. We sincerely apologise for this and can confirm that the fault will be
remedied as soon as possible.
Should you observe a fault in future, we’d greatly appreciate this being reported to the Transport
Agency by calling 0800 44 44 49 or by emailing
[email address] for repairs to be initiated. The
Transport Agency is currently looking at ways to increase the frequency of maintenance checks for
these devices to ensure faults are identified within more reasonable timeframes.
If you would like to discuss this reply with the NZ Transport Agency, please contact Anandita Pujara,
Asset Manager Intelligent Transport Systems, by email to [email address] or by phone
on 04 890 4776.
Yours sincerely
Neil Walker
Senior Manager Journey Management Centre
