This is an HTML version of an attachment to the Official Information request 'Current policy and updates on complaint submitted for removing smoking passenger in bus'.
From: NZ Bus No Reply email  
Sent: Tuesday, 19 December 2017 9:07 p.m. 
To: '[email address]' <[email address]> 
Subject: CAS-646167 
 
Hi Kevin, 
As we had a conversation and explained on the phone regarding complaint about policies to deal 
with scenarios related to smoking passenger in the bus. As been discussed earlier that we are not 
supposed to disclose any outcomes of the complaint. But we assure that any employee who is not 
following policies and procedures will never be tolerated. 
 
Our drivers are doing very good job and we are trying our level best to keep it the same way. 
 
Regards 
 
Manpreet Singh 
Duty Supervisor 
City Depot 
Auckland 
 

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