Incident Summary Register
ID No
Incident
Event Type
Reporting Line
Site
Incident Title
Incident Details
Person
Incident Status
Risk Category
Date
Responsible
20432
19 Jul 17
Incident Auckland Council: Operations:
Libraries &
Young person willfully
S7(2)(a) Privacy  previously known to library
S7(2)(a) Privacy
Closed
Psychosocial
Libraries and Information:
Information:Clu damaging council property
staff for insolent behaviour towards library
Community Libraries
ster 1:Mangere
staff and stealing property, entered the
(South/East)
Town Centre
library around 2 pm. She picked up some
Library
Council literature (Minutes of meetings) and
sat at the back of the library where she
proceeded to scribble and write comments
over four Council documents. She also cut
the squab of the seat that she was sitting on
at the rear bench in the library. Library staff
member, S7(2)(a) Privacy  went to ask her
what she was doing with the documents and
she just ignored her. I went over to her and
asked her to leave the library when I was
told about S7(2)(a)  's ac
Privacy
tions. Because of prior
behaviour, and currently exhibited behaviour
she was asked to leave the library - so no
further damage or negative behaviour would
be done. She was given the option of
leaving the library or told that the Police
would be called. She chose to remain put.
The Police were called and added the
information to the file and provided me with
a Police No. PS7(2)(a) Privacy . After a couple of
minutes, S7(2)(a)   lef
Privacy t the library and stood
outside with her friend, gesturing and
generally drawing attention to herself. She
attempted to re-enter the library, but was
told to leave. She continued to stay outside
the library for 15 minutes or longer.
© Impac Services 2011
Created at Page 2 of 5

Incident Summary Register
ID No
Incident
Event Type
Reporting Line
Site
Incident Title
Incident Details
Person
Incident Status
Risk Category
Date
Responsible
19826
21 Jun 17
Incident Auckland Council: Operations:
Libraries &
Young woman swore and
A young woman in her early twenties was
S7(2)(a) Privacy
Closed
Psychosocial
Libraries and Information:
Information:Clu attempted to lash out at an
reading in the library. She took exception to
Community Libraries
ster 1:Mangere intermediate-aged boy sitting some boys who were talking in Maori
(South/East)
Town Centre
in the library with his friends. Collection area. She swore at the boys and
Library
She was restrained by
asked them to be quiet. One of the boys
Security guard & on exiting
responded, "Be quiet." She got up and
the library kicked notice
started swearing at the intermediate-aged
board over.
boy. He responded back to her saying "Shut
up!" This incited the women further. The boy
said sorry, according to a female witness,
but the apology wasn't heard or accepted,
and the angry woman continued to be loud
and abusive towards the boy. The Security
guard and some other young people
separated the angry young women and the
boy, as the women was trying to move
towards the boy. Fortunately the boy was
protected from her and wasn't injured. The
security guard managed to get woman on to
the library floor to restrain her. She then
protested, "You're not my father!" A another
woman yelled at the angry woman, "You
have no right to put your hand on some-
else's child." If the boy hadn't been
restrained by members of the public, I
believe the woman would have had a fight
with him. She got up from the ground, where
the Security guard was doing his best to
restrict her movements, without physically
handling her, and began sobbing and
collected up her things and went to leave
the library. A small crowd of patrons formed
a protective barrier to shelter the boy away
from the woman, who had by now, moved
into the Children's area. The angry young
woman decided to kick over an aluminium
display stand which was erected near the
entrance which was holding a small white
board to promote an event that is happening
© Impac Services 2011
Created at Page 3 of 5

Incident Summary Register
ID No
Incident
Event Type
Reporting Line
Site
Incident Title
Incident Details
Person
Incident Status
Risk Category
Date
Responsible
19561
01 Jun 17
Incident Auckland Council: Operations:
ACE:Arts
Stolen Handbag
S7(2)(a) Privacy  arrived for her 5pm shift and as  S7(2)(a) Privacy
Awaiting
Psychosocial
Arts, Community and Events:
Facility:Manger
S7(2)(a)
was
Privacy
packing up to go home she
Management
Arts and Culture
e Arts Centre
noticed her handbag was missing. After an
Review
extensive search of the front desk,
technicians room and all office areas by
various staff, after the conclusion was the
bag must have been taken. S7(2)(a)   phoned
Privacy
her bank straight away to cancel her cards
and was advised of the spending which
occurred. The first was at the Mangere
MacDonald's at around 3:55pm. From this
information the Mangere Arts Centre
security cameras were checked and visual
confirmation from the cameras show a
young woman with a baby in a pushchair
walking out with S7(2)(a)  's handbag.
Privacy

19125
13 May 17
Incident Auckland Council: Operations:
Libraries &
Minor cut on side of thumb
Between moving a broken pot with S7(2)(a) Privacy   S7(2)(a) Privacy
Closed
Biological
Libraries and Information:
Information:Clu and index finger (left hand)
and vacuuming up some spilt soil I
Community Libraries
ster 1:Mangere
discovered some blood on my hand. Quite
(South/East)
Town Centre
possibly from moving the pot or while
Library
retrieving the vacuum although I did not
notice anything breaking the skin. The cut is
at max 3mm long and very fine.
19080
11 May 17
Incident Auckland Council: Operations:
Libraries &
School Student fell back off
Brother and sister having a tussle over a
S7(2)(a) Privacy
Closed
Physical
Libraries and Information:
Information:Clu chair and hit his head on
chair. Boy lost balance on the chair, and fell
Community Libraries
ster 1:Mangere  ceramic pot plant.
backwards with his head hitting ceramic pot
(South/East)
Town Centre
behind him containing a library plant. Boy
Library
got a fright with minor discomfort to the back
of his head.
© Impac Services 2011
Created at Page 4 of 5

Incident Summary Register
ID No
Incident
Event Type
Reporting Line
Site
Incident Title
Incident Details
Person
Incident Status
Risk Category
Date
Responsible
18937
03 May 17
Incident Auckland Council: Operations:
Libraries &
Altercation between S7(2)(a)
Privacy
Pre history prior to incident occurring in the  S7(2)(a) Privacy
Closed
Psychosocial
Libraries and Information:
Information:Clu
who has been
library. Young S7(2)(a) Privacy  age 13-14yrs
Community Libraries
ster 1:Mangere  trespassed from shopping
of age. On Mon 01 May 2017 S7(2)(a) Privacy
(South/East)
Town Centre
centre and shopping Centre
and friends (3) were caught on the Mangere
Library
security guard in library..
Town Center Library stealing from one of
the shops here at the Town Center. The
goods were eventually retrieved from S7(2)(a)
Privacy
by Town Center Management and returned
to owner of store. The Young Polynesian
Security Guard that works for the Town
Center on several occasions has asked
S7(2)(a)
to l
Privacy
eave the premises. And on this
particular day Wed 03 May 2017 situation
began to escalate between security guard
and young S7(2)(a)  , w
Privacy here S7(2)(a)  is
Privacy  escorted
by security guard out of Town Center, but
S7(2)(a)
dec
Privacy
ided that she would come into the
library (MTL).
18880
26 Apr 17
Incident Auckland Council: Operations:
Libraries &
Black Huawei mobile phone
Young female, S7(2)(a) Privacy  , left her mobile  S7(2)(a) Privacy
Closed
Psychosocial
Libraries and Information:
Information:Clu stolen for teen area in library. phone beside her bag on a table in the
Community Libraries
ster 1:Mangere
Teen's area and walked away from the area.
(South/East)
Town Centre
She was advised to go and report theft to
Library
the Police Station and get a reference
number. Have not heard from her since.
© Impac Services 2011
Created at Page 5 of 5

Document Outline

Incident Summary Register