This is an HTML version of an attachment to the Official Information request 'Call logs'.
SMS Incident Report
05/09/2017 08:14:40
Summary
CAD Number
F2370744
Status Closed
Station
Balmoral Station
Act
Incident Started
29/08/2017 21:14:42
Incident Ended 30/08/2017 00:04:01
Incident Type
1101: Structure fire with damage
Common Name
PULLMAN HOTEL AUCKLAND
Address
UNKN0001 WATERLOO QUADRANT AUCKLAND CENTRAL
Alarm Method
Manual PFA Call
Alarm Level 3
PFA Number
116516
Zone
142004
Information 
Map Grid E
1757853
Map Grid N 5920514
First Caller
First Caller Contact
Incident Closed
30/08/2017 01:26:09
Report Completed
16:22, Mon 04 Sep 2017 by Mark Griffin
Official 
Responses
Call Sign
Type
Station Alert
Enroute Time
Arrival Time
Departed
the 
BALM611
P1
21:16:02 29 Aug 2017
21:17:10 29 Aug 2017
21:19:02 29 Aug 2017
23:35:46 29 Aug 2017
PARN251
P1
21:16:08 29 Aug 2017
21:17:41 29 Aug 2017
21:19:50 29 Aug 2017
00:05:44 30 Aug 2017
GREY261
P1
21:15:59 29 Aug 2017
21:17:22 29 Aug 2017
21:20:11 29 Aug 2017
00:07:36 30 Aug 2017
BALM6117
SU
21:15:59 29 Aug 2017
21:17:22 29 Aug 2017
21:22:45 29 Aug 2017
23:35:32 29 Aug 2017
under 
AUCK206
HPNP
21:16:05 29 Aug 2017
21:19:32 29 Aug 2017
21:22:54 29 Aug 2017
22:45:37 29 Aug 2017
PARN255
HPNP
21:22:43 29 Aug 2017
21:23:51 29 Aug 2017
21:26:33 29 Aug 2017
22:46:46 29 Aug 2017
AUCK2018
CUHU
21:22:45 29 Aug 2017
21:23:55 29 Aug 2017
21:30:11 29 Aug 2017
23:38:48 29 Aug 2017
AUCK207
PR
21:26:23 29 Aug 2017
21:26:52 29 Aug 2017
21:30:17 29 Aug 2017
00:04:03 30 Aug 2017
REMU211
P1
21:22:49 29 Aug 2017
21:23:48 29 Aug 2017
21:31:35 29 Aug 2017
23:02:20 29 Aug 2017
ELLE274
PM
21:22:52 29 Aug 2017
21:24:24 29 Aug 2017
21:34:23 29 Aug 2017
23:02:54 29 Aug 2017
Released 
AUCKOSU2
SV
21:28:07 29 Aug 2017
21:28:07 29 Aug 2017
21:46:11 29 Aug 2017
23:58:45 29 Aug 2017
AVON607
PR
21:53:15 29 Aug 2017
21:53:53 29 Aug 2017
21:57:28 29 Aug 2017
22:46:24 29 Aug 2017
ONEH221
P1
21:53:19 29 Aug 2017
21:54:59 29 Aug 2017
22:02:27 29 Aug 2017
22:42:44 29 Aug 2017
TEAT664
PM
21:53:05 29 Aug 2017
21:55:12 29 Aug 2017
22:07:03 29 Aug 2017
22:39:08 29 Aug 2017
AUCKCITY4
OF
22:00:01 29 Aug 2017
22:04:27 29 Aug 2017
22:09:09 29 Aug 2017
23:17:14 29 Aug 2017
AUCKOSU4
CV
21:53:09 29 Aug 2017
21:59:41 29 Aug 2017
22:11:50 29 Aug 2017
23:44:54 29 Aug 2017
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval


SMS Incident Report     F2370744
2/11
 05/09/2017 08:14:40
PAPA344
PM
21:53:09 29 Aug 2017
21:55:08 29 Aug 2017
22:12:21 29 Aug 2017
22:39:07 29 Aug 2017
WAITEMATA1
OF
22:01:45 29 Aug 2017
22:06:57 29 Aug 2017
22:15:22 29 Aug 2017
22:34:47 29 Aug 2017
AVON6015
BA
21:53:12 29 Aug 2017
22:06:42 29 Aug 2017
22:19:37 29 Aug 2017
23:41:25 29 Aug 2017
GLEN641
P1
21:55:07 29 Aug 2017
21:56:49 29 Aug 2017
22:20:23 29 Aug 2017
23:42:03 29 Aug 2017
AUCKCITY2
OF
21:28:12 29 Aug 2017
21:28:48 29 Aug 2017
22:27:01 29 Aug 2017
23:25:43 29 Aug 2017
FIWAITEM3
FSO
22:54:54 29 Aug 2017
23:08:53 29 Aug 2017
23:29:22 29 Aug 2017
00:20:16 30 Aug 2017
MTRO621
P1
21:53:56 29 Aug 2017
Start->Alert
7 min
10 min
Act
min
min
min
Alert->1st Arrival
Elapsed Times
Call Sign
Start To Alert
Alert To Arrival
Start To Arrival
Start To Departed
Information 
BALM611
00:01:20
00:03:00
00:04:20
02:21:04
PARN251
00:01:26
00:03:42
00:05:08
02:51:02
GREY261
00:01:17
00:04:12
00:05:29
02:52:54
BALM6117
00:01:17
00:06:46
00:08:03
02:20:50
AUCK206
00:01:23
00:06:49
00:08:12
01:30:55
Official 
PARN255
00:08:01
00:03:50
00:11:51
01:32:04
AUCK2018
00:08:03
00:07:26
00:15:29
02:24:06
the 
AUCK207
00:11:41
00:03:54
00:15:35
02:49:21
REMU211
00:08:07
00:08:46
00:16:53
01:47:38
ELLE274
00:08:10
00:11:31
00:19:41
01:48:12
AUCKOSU2
00:13:25
00:18:04
00:31:29
02:44:03
under 
AVON607
00:38:33
00:04:13
00:42:46
01:31:42
ONEH221
00:38:37
00:09:08
00:47:45
01:28:02
TEAT664
00:38:23
00:13:58
00:52:21
01:24:26
AUCKCITY4
00:45:19
00:09:08
00:54:27
02:02:32
AUCKOSU4
00:38:27
00:18:41
00:57:08
02:30:12
PAPA344
00:38:27
00:19:12
00:57:39
01:24:25
Released 
WAITEMATA1
00:47:03
00:13:37
01:00:40
01:20:05
AVON6015
00:38:30
00:26:25
01:04:55
02:26:43
GLEN641
00:40:25
00:25:16
01:05:41
02:27:21
AUCKCITY2
00:13:30
00:58:49
01:12:19
02:11:01
FIWAITEM3
01:40:12
00:34:28
02:14:40
03:05:34
MTRO621
00:39:14
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval

SMS Incident Report     F2370744
3/11
 05/09/2017 08:14:40
Notifications
Date
Time
Party Notified
29 Aug 2017
21:22:25
VECTOR
29 Aug 2017
21:23:32
POL/AMB
29 Aug 2017
21:23:52
AAC AUCKLAND CITY PAGED
29 Aug 2017
21:23:53
POL&AMB
29 Aug 2017
21:27:21
AAC AUCKLAND CITY 2 PAGE ACK WIL RESPOND
29 Aug 2017
21:28:49
ETA FOR VECTOR 30 MINS
Act
29 Aug 2017
21:29:12
AUCKLAND CITY 4 PAGE ACK
29 Aug 2017
21:53:24
VECTOR UPDATED - 3RD ALARM
29 Aug 2017
21:54:12
AMB BY PHNE, ATTENDANCE REQUIRED
29 Aug 2017
21:54:29
AMB/POL 3RD ALARM
29 Aug 2017
21:55:47
AUCKLAND CITY AREA 3RD ALARM GROUP PAGED
29 Aug 2017
21:55:53
AC WAITEMATA1 PAGED
29 Aug 2017
21:57:10
AAC AUCKLAND CITY 2 AND 4 PAGED
29 Aug 2017
21:59:49
AAC AUCKLAND CITY 4 PAGE ACK WILL RESPOND
Information 
29 Aug 2017
22:01:31
AC WAITEMATA 1 PAGE ACK WILL RESPOND
29 Aug 2017
22:02:36
AUCKCITY1 ACK PAGE, UPDATED
29 Aug 2017
22:03:14
COUNTIES1 ACK PAGE
29 Aug 2017
22:03:20
COUNTIES 1 PAGE ACK
Official 
29 Aug 2017
22:09:04
 REQUEST K25 662
29 Aug 2017
22:16:19
ATTENDANCE EMAIL TO ICU AUCKLAND (AUCK2018)
29 Aug 2017
22:55:07
FI WAITEMATA3 PAGED
the 
Message Log 
Time
Message
under 
21:14:43
AL: 116516 21:14:42 INITIAL - AL
21:14:43
PANEL: SPRINKLER VALVE HOUSE PRINCES STREET
21:14:44
** LOI search completed at 29/08/17 21:14:44
21:15:00
ACCESS NO: -C
21:15:06
Duplicate Event:Location = UNKN0001 WATERLOO QUAD,AUCKLAND CENTRAL,AUCKLAND:
21:15:06
INC INFO: BUILDING FIRE
Released 
21:15:06
@PULLMAN HOTEL AND RESIDENCES BUILDING, Type = STRU - STRUCTURE FIRE, Caller
21:15:06
Name = GPR HOTELS LIMITED, Caller Ph Number = 
, Caller Address = 2
21:15:06
WATERLOO QUADRANT, AUCKLAND CENTRAL, AUCKLAND CITY, Call Source = 111Inc
21:15:06
InfoBUILDING FIRE , Event Source = Fire 111
21:15:06
End of Duplicate Event data
21:15:15
** Event Type changed from SPRNKLR to STRU at: 29/08/17 21:15:15
21:15:15
INC INFO: CONIRMED FIRE
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval

SMS Incident Report     F2370744
4/11
 05/09/2017 08:14:40
21:15:34
** Recommended unit AUCK206 for requirement AERIAL (>1.4 km)
21:15:34
** Recommended unit GREY261 for requirement PUMP (>1.4 km)
21:15:34
** Recommended unit BALM611 for requirement PUMP (>1.4 km)
21:15:34
** Recommended unit PARN251 for requirement PUMP (>1.2 km)
21:15:43
Unit GREY261 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
21:17:12
Unit BALM611 [ K1 : PROCEEDING TO INCIDENT]
21:17:23
Unit GREY261 [ K1 : PROCEEDING TO INCIDENT]
21:17:42
Unit PARN251 [ K1 : PROCEEDING TO INCIDENT]
21:17:52
Unit BALM611 [ KC : UNIT CALLING]
Act
21:18:23
Unit BALM611 [ SITREP : ] FURHTER INFO ON THIS CALL
21:18:48
Unit BALM611 [COMCEN COM : MESSAGE] WE RECEIVED 1 PFA ACTIVATION AND 1 CALL 
FROM
21:18:48
PREMISE ADV CONFIRMED FIRE DID NOT SAY WHERE
21:19:03
Unit BALM611 [ K77 : NOTHING SHOWING]
21:19:33
Unit AUCK206 [ K1 : PROCEEDING TO INCIDENT]
21:19:51
Unit PARN251 [ K2 : IN ATTENDANCE AT INCIDENT]
21:20:12
Unit GREY261 [ K2 : IN ATTENDANCE AT INCIDENT]
Information 
21:20:29
Unit BALM611 [COMCEN COM : MESSAGE] FYI ACCESS NUMBER IS CHARLIE
21:21:24
Unit BALM611 [ KC : UNIT CALLING]
21:21:59
Unit BALM611 [ SITREP : ] SO GRIFFIN IPS FIRE LVL 10 AND 11 REPORT OF FIRE ROOM
21:21:59
54 LEVEL 11 TRANSMIT 2ND ALARM
21:22:20
INC INFO: CONIRMED FIRE TXT 2ND ALARM
Official 
21:22:30
** Alarm level updated to 2
21:22:30
** Recommended unit PARN255 for requirement AERIAL (>1.2 km)
the 
21:22:30
** Recommended unit AUCK2018 for requirement COMU (>1.4 km)
21:22:30
** Recommended unit REMU211 for requirement PUMP (>3.5 km)
21:22:30
** Recommended unit ELLE274 for requirement PUMP (>6.5 km)
21:22:46
Unit BALM6117 [ K2 : IN ATTENDANCE AT INCIDENT]
under 
21:22:55
Unit AUCK206 [ K2 : IN ATTENDANCE AT INCIDENT]
21:23:13
POL/AMB FROM FIRE; 2ND ALARM @ PULLMAN HOTEL
21:23:26
AMBO EVENT 0849-1-2017/08/29-FIR LINKED AT 29/08/2017 21:23:26
21:23:48
Unit REMU211 [ K1 : PROCEEDING TO INCIDENT]
21:23:52
Unit PARN255 [ K1 : PROCEEDING TO INCIDENT]
21:23:56
Unit AUCK2018 [ K1 : PROCEEDING TO INCIDENT]
Released 
21:24:01
NOPT OSU AUCKLAND PAGED
21:24:25
Unit ELLE274 [ K1 : PROCEEDING TO INCIDENT]
21:26:33
Unit PARN255 [ K2 : IN ATTENDANCE AT INCIDENT]
21:26:53
Unit AUCK207 [ K1 : PROCEEDING TO INCIDENT]
21:27:03
Unit AUCK2018 [ K39 : RE-TRANSMIT YOUR CURRENT STATUS] WHEN READY
21:27:15
Unit ELLE274 [ KC : UNIT CALLING]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval

SMS Incident Report     F2370744
5/11
 05/09/2017 08:14:40
21:27:34
CORRECTION TO ABOVE, AUCK207 K39 WHEN READY
21:27:56
Unit ELLE274 [ SITREP : ] DELAYED RESPONSE DUE TO PENROSE INTERCHANGE ON-RAMP
21:27:56
CLOSED PROCEEDING TO GREENLANE ON RAMP
21:28:08
Unit AUCKOSU2 [ K1 : PROCEEDING TO INCIDENT]
21:28:22
Unit AUCKOSU2 [ K38 : ASSOCIATE THIS UNIT TO EVENT - EVENT ADDRESS]
21:28:26
Unit AUCKOSU2 [ K39 : RE-TRANSMIT YOUR CURRENT STATUS]
21:28:48
Unit AUCKCITY2 [ K1 : PROCEEDING TO INCIDENT]
21:29:19
Unit AUCK207 [COMCEN COM : MESSAGE] BE ADV ETA FOR VECTOR IS 30 MIN @ 2129
21:30:11
Unit AUCK2018 [ K2 : IN ATTENDANCE AT INCIDENT]
Act
21:30:18
Unit AUCK207 [ K2 : IN ATTENDANCE AT INCIDENT]
21:30:25
Unit AUCKOSU2 [ K1 : PROCEEDING TO INCIDENT]
21:31:35
Unit REMU211 [ K2 : IN ATTENDANCE AT INCIDENT]
21:32:22
COVERING UNIT ONEH221 DISPATCHED TO STATION ELLERSLIE
21:32:22
D0710063
21:33:08
COVERING UNIT AVON607 DISPATCHED TO STATION AUCKLAND
21:33:08
TERMINAL: D0710063
Information 
21:34:23
Unit ELLE274 [ K2 : IN ATTENDANCE AT INCIDENT]
21:37:56
Unit AUCK2018 [ KC : UNIT CALLING]
21:38:58
Unit AUCK2018 [ K44 : COMMAND OR CONTROL POINT ESTABLISHED - OIC AND LOCATION]
21:38:58
PRINCES COMMAND SSO DEVOE
21:39:45
Unit AUCK2018 [ KC : UNIT CALLING]Official 
21:40:13
Unit AUCK2018 [ SITREP : ] SSO DEVOE PULLMAN HOTEL HEAVY SMOKE LOG ON LVL 11
21:40:13
CREWS INV
the 
21:46:11
Unit AUCKOSU2 [ K2 : IN ATTENDANCE AT INCIDENT]
21:48:39
Duplicate Event:Location = UNKN0001 WATERLOO QUAD,AUCKLAND CENTRAL,AUCKLAND:
21:48:39
INC INFO: CALLER CAN SEE THE FIRE ON THE OUTSIDE
21:48:39
@PULLMAN HOTEL AUCKLAND, Type = STRU - STRUCTURE FIRE, Caller Ph Number =
under 
21:48:39
1021621948, Call Source = 111Inc InfoCALLER CAN SEE THE FIRE ON THE OUTSIDE ,
21:48:39
Event Source = Fire 111
21:48:39
End of Duplicate Event data
21:49:09
CALLER LOOKING ACROSS AT BUILDING CAN SEE FIREMEN IN THE ROOM BUT ITS COMING
21:49:09
FROM THE ROOM BELOW
21:50:54
Unit AUCK2018 [ K2 : IN ATTENDANCE AT INCIDENT]
21:51:45
Unit AUCK2018 [COMCEN COM : MESSAGE] FURTHER INFO PASSED - CALLER CAN SEE FIRE
Released 
21:51:45
ON THE LEVEL BELOW WHERE THE FIREFIGTERS ARE WORKING - NOONE IS ON THAT LEVEL
21:51:54
Unit AUCK2018 [ KP : PRIORITY MESSAGE]
21:52:16
Unit AUCK2018 [ KP : PRIORITY MESSAGE] TXT 3RD ALAM
21:52:24
POL/AMB FROM FIRE; NOW 3RD ALARM
21:52:24
INC INFO: CONIRMED FIRE TXT 3RD ALARM
21:52:53
** Alarm level updated to 3
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval

SMS Incident Report     F2370744
6/11
 05/09/2017 08:14:40
21:52:53
** Recommended unit TEAT664 for requirement AERIAL (>10.8 km)
21:52:53
** Recommended unit PAPA344 for requirement AERIAL (>17.9 km)
21:52:53
** Recommended unit AVON6015 for requirement BAT (>8.2 km)
21:52:53
** Recommended unit AUCKOSU4 for requirement CANT (>11.9 km)
21:52:53
** Recommended unit AVON607 for requirement PUMP (>1.4 km)
21:52:53
** Recommended unit ONEH221 for requirement PUMP (>6.5 km)
21:53:54
Unit AVON607 [ K1 : PROCEEDING TO INCIDENT]
21:53:57
Unit MTRO621 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
21:54:59
Unit ONEH221 [ K1 : PROCEEDING TO INCIDENT]
Act
21:55:08
Unit PAPA344 [ K1 : PROCEEDING TO INCIDENT]
21:55:12
Unit TEAT664 [ K1 : PROCEEDING TO INCIDENT]
21:56:27
AL: PAGING ACK TIMED OUT FOR STATION: 1466 at 29/08/17 21:56:27
21:56:50
Unit GLEN641 [ K1 : PROCEEDING TO INCIDENT]
21:57:29
Unit AVON607 [ K2 : IN ATTENDANCE AT INCIDENT]
21:59:30
Unit AUCK2018 [ KC : UNIT CALLING]
21:59:39
Unit AUCK2018 [ KC : UNIT CALLING]
Information 
21:59:42
Unit AUCKOSU4 [ K1 : PROCEEDING TO INCIDENT]
21:59:48
Unit AUCK2018 [ KC : UNIT CALLING]
22:00:21
Unit AUCKOSU4 [ K1 : PROCEEDING TO INCIDENT]
22:00:35
Unit AUCK2018 [ SITREP : ] CONFIRMED FIRE ON LVL 11 2ND SMOKE LOGGING ON LVL 10
22:00:35
AND 12 1 LPD FROM RISER MAIN IN USE FIRE PERSONNEL INV UPPER LEVELS FOR SMOKE
Official 
22:00:35
SPREAD CAN YOU ADV ALL RESPONDING APPLIANCES THE COMMAND UNIT IS ON CNR 
BOWEN
22:00:35
AND PRINCESS
the 
22:01:25
Unit AUCK2018 [COMCEN COM : MESSAGE] ALL 3RD ALARM APPLIANCES RESPONDING, DID
22:01:25
YOU COPY?
22:01:56
Unit ONEH221 [ SITREP : ] COPY
22:01:56
Unit TEAT664 [ SITREP : ] COPY
under 
22:01:56
Unit GLEN641 [ SITREP : ] COPY
22:01:57
Unit PAPA344 [ SITREP : ] COPY
22:02:28
Unit ONEH221 [ K2 : IN ATTENDANCE AT INCIDENT]
22:03:13
Unit GLEN641 [ KC : UNIT CALLING]
22:03:34
Unit AUCK2018 [ KC : UNIT CALLING]
22:03:46
Unit GLEN641 [ SITREP : ] CAN YOU ACTIVATE AVONDALES GENERAL ALARM
Released 
22:03:49
Unit AUCK2018 [ KC : UNIT CALLING]
22:04:24
Unit AUCK2018 [ K44 : COMMAND OR CONTROL POINT ESTABLISHED - OIC AND LOCATION]
22:04:24
AAC WOON
22:04:27
Unit AUCKCITY4 [ K1 : PROCEEDING TO INCIDENT]
22:05:34
Unit GLEN641 [COMCEN COM : MESSAGE] [BELLS PUT DOWN AT AVONDALE STATION FOR
22:05:34
TEAT644 TO UPLIFT AVON6015] WAS THAT SUCCESSFUL?
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval

SMS Incident Report     F2370744
7/11
 05/09/2017 08:14:40
22:05:45
Unit GLEN641 [ SITREP : ] AFFIRM
22:06:43
Unit AVON6015 [ K1 : PROCEEDING TO INCIDENT]
22:06:57
Unit WAITEMATA1 [ K1 : PROCEEDING TO INCIDENT]
22:07:03
Unit TEAT664 [ K2 : IN ATTENDANCE AT INCIDENT]
22:09:03
Unit GLEN641 [ KP : PRIORITY MESSAGE]
22:09:03
COVERING UNIT TEAT662 DISPATCHED TO STATION TE ATATU AT
22:09:03
D0710063
22:09:09
Unit AUCKCITY4 [ K2 : IN ATTENDANCE AT INCIDENT]
22:09:35
Unit GLEN641 [ KP : PRIORITY MESSAGE] DISREGARD
Act
22:11:50
Unit AUCKOSU4 [ K2 : IN ATTENDANCE AT INCIDENT]
22:11:50
COVERING UNIT MTWE237 DISPATCHED TO STATION ELLERSLIE
22:11:50
D0710063
22:12:22
Unit PAPA344 [ K2 : IN ATTENDANCE AT INCIDENT]
22:12:34
COVERING UNIT BIRK821 DISPATCHED TO STATION AUCKLAND
22:12:34
TERMINAL: D0710063
22:13:40
Duplicate Event:Location = UNKN0001 WATERLOO QUAD,AUCKLAND CENTRAL,AUCKLAND:
Information 
22:13:40
INC INFO: CALLERS WIFE IN ROOM 1122
22:13:40
@PULLMAN HOTEL AUCKLAND, Type = STRU - STRUCTURE FIRE, Call Source = 111Inc
22:13:40
InfoCALLERS WIFE IN ROOM 1122
22:13:40
End of Duplicate Event data
22:14:31
Unit AUCK2018 [COMCEN COM : MESSAGE] THERE IS A WOMAN IN ROOM 1122 UNABLE TO 
Official 
GET
22:14:31
OUT DUE TO ALL THE SMOKE
22:14:45
Unit AUCK2018 [ SITREP : ] COPY MESSAGE
the 
22:15:22
Unit WAITEMATA1 [ K2 : IN ATTENDANCE AT INCIDENT]
22:19:38
Unit AVON6015 [ K2 : IN ATTENDANCE AT INCIDENT]
22:20:23
Unit GLEN641 [ K2 : IN ATTENDANCE AT INCIDENT]
22:27:01
Unit AUCKCITY2 [ K2 : IN ATTENDANCE AT INCIDENT]
under 
22:34:48
Unit WAITEMATA1 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
22:39:08
Unit PAPA344 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
22:39:09
Unit TEAT664 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
22:42:45
Unit ONEH221 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
22:45:39
Unit AUCK206 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
22:46:25
Unit AVON607 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
Released 
22:46:47
Unit PARN255 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
22:47:41
Unit AUCK2018 [ KC : UNIT CALLING]
22:50:07
Unit AUCK2018 [ SITREP : ] AAM WOON; THIS IS A BUILDING OF 18 LEVELS, APROX 20 X
22:50:07
40 MTRS USED AS A HOTEL. FIRE LOC ATED ON LEVEL 10. FIRE EXTINGUISHED USING
22:50:07
DELIVERY FROM RISER MAIN. CURRENTLY IN VENTILATION MODE
22:53:04
Unit AUCK2018 [ KC : UNIT CALLING]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval

SMS Incident Report     F2370744
8/11
 05/09/2017 08:14:40
22:53:12
Unit AUCK2018 [ KC : UNIT CALLING]
22:53:40
Unit AUCK2018 [ K11F : FIRE SAFETY REQUIRED]
22:54:18
INC INFO: 3RD ALARM, TOC 2114 TOA 2119
22:59:13
Unit AUCK2018 [ K45 : COMMAND RESPONSIBILITY CHANGED TO - NAME] SSO DEVOE
23:01:56
Unit REMU211 [ KC : UNIT CALLING]
23:02:21
Unit REMU211 [ K10 : RECOMMISSIONING]
23:02:56
Unit ELLE274 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
23:08:54
Unit FIWAITEM3 [ K1 : PROCEEDING TO INCIDENT]
23:16:38
Unit AUCK2018 [ KC : UNIT CALLING]
Act
23:16:46
Unit AUCK2018 [ KC : UNIT CALLING]
23:17:15
Unit AUCKCITY4 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
23:17:15
Unit AUCK2018 [ K44 : COMMAND OR CONTROL POINT ESTABLISHED - OIC AND LOCATION]
23:17:15
DISTABLISHING FROM INCIDENT SSO DEVOE CITY207
23:25:44
Unit AUCKCITY2 [ K6 : ON TELEPAGER]
23:26:11
Unit AUCK2018 [ KC : UNIT CALLING]
23:27:13
Unit AUCK2018 [ SITREP : ] ETA FOR THE FI WAITEM3Information 
23:27:26
Unit FIWAITEM3 [ SITREP : ] APPROX 3 MIN
23:27:31
Unit AUCK2018 [ SITREP : ] COPIED
23:29:23
Unit FIWAITEM3 [ K2 : IN ATTENDANCE AT INCIDENT]
23:34:36
Unit BALM6117 [ K2 : IN ATTENDANCE AT INCIDENT]
23:35:16
Unit BALM6117 [ KC : UNIT CALLING]Official 
23:35:33
Unit BALM6117 [ K10 : RECOMMISSIONING]
23:35:34
Unit BALM611 [ KC : UNIT CALLING]
the 
23:35:48
Unit BALM611 [ K10 : RECOMMISSIONING]
23:38:49
Unit AUCK2018 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
23:41:26
Unit AVON6015 [ K7 : AT NORMAL STATION]
23:42:10
Unit GLEN641 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
under 
23:44:56
Unit AUCKOSU4 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
23:58:46
Unit AUCKOSU2 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
00:03:31
Unit AUCK207 [ KC : UNIT CALLING]
00:04:01
Unit AUCK207 [ K47 : STOP MESSAGE: MESSAGE UNCHANGED FROM INFORMATIVE] HANDED
00:04:01
BACK TO HOTEL MANAGEMENT
00:04:04
Unit AUCK207 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
00:05:45
Unit PARN251 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
Released 
00:07:37
Unit GREY261 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
00:20:18
Unit FIWAITEM3 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
01:25:56
UNIT BALM6117 RESPONSE TIME [NULL] ADJUSTED TO
01:25:56
UNIT BALM6117 RESPONSE TIME [NULL] ADJUSTED TO
01:26:08
UNIT AUCKOSU2 ALERT TIME [NULL] ADJUSTED TO
01:26:08
** Assigned Result Code: STRU, Detailed Event Type: 1100, Qualifier 1: Q1,
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval

SMS Incident Report     F2370744
9/11
 05/09/2017 08:14:40
01:26:08
Qualifier 2:
01:26:09
UNIT BALM6117 ALERT TIME [NULL] ADJUSTED TO
01:26:09
UNIT BALM6117 ALERT TIME [NULL] ADJUSTED TO
Incident
CAD Number
F2370744
Incident Reporter
Mark Griffin
Incident Controller
S.O Griffin
Distance Travelled (km)
2
Act
Delay In Receiving Call
Property Details
Occupant
Pullman Hotel
Building Owner
Owner occupied
General Property Use
Hotel, Motel, Lodge, Timeshare
Special Property Use
Hotel, Motel, Lodge: Without liquor licence
Information 
Purpose Group
Actions
Persons Reported Trapped
No
Official 
Evacuation Status
Evacuation in progress
Action Prior 1
Action Prior 2
the 
Action Taken
Extinguishment, salvage and ventilation
Civilians
Civilians Rescued
0
under 
Civilians Extricated
0
Civilians Assisted
0
Civilians Evacuated
Origin
Location
Ceiling and roof assembly
Released 
Level
5th - 10th floor
Equipment Used
Quantity
Equipment
2
Fixed installations for Fire Service use
1
Thermal Imaging Camera
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval

SMS Incident Report     F2370744
10/11
 05/09/2017 08:14:40
2
Ladder
1
Hand tools - Crowbar, Saw, Hammer, Mop, Broom, Misc small gear
1
Lighting/lights/lighting apparatus
6
BA set
1
Dry/Wet vacuum eg. Aquavac
10
Handheld Radio (or Cellphone)
24
Equipment Involved
Equipment Involved
Act
Year
Make
Model
Fire
Arrival Condition
Small fire
Heat Source
Heat from electrical equipment: Defective or 
faulty
Information 
Termination Stage
Flame
First Object Ignited
Electronic componentry
First Object Material
PVC eg. Floor Tiles, Guttering/Pipes, Plastic 
Bags, Elec. Insulation
Second Object Ignited
Ceiling coverings
Official 
Second Object Material
Wood: sawn, finished timber
Indicated Cause
Other electrical failure
Certainty of Cause
High
the 
Age of Person
No person involved
Ethnicity
No person involved
Gender
FAIP Service Offered
No
FAIP Service Accepted
No
under 
Alarms
Type of Alarm Initiating Call
Smoke Detector System (Monitored)
Performance of System
Alerted occupants - detector in room of origin
Failure/Ineffectiveness of 
system
Released 
Number of sprinkler heads 
0
operated
Structure
Area of One Floor
800
Age of Building
1946 - 1969
Structural Frame Type
Reinforced concrete with non-combustible cladding
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval

SMS Incident Report     F2370744
11/11
 05/09/2017 08:14:40
Number of Floors
15
Number of Basements
3
Internal Wall Lining
Gypsum board (e.g. Gib board, Elephant board)
Ceiling Lining
Gypsum board (e.g. Gib board, Elephant board)
Material Generating Most Flame
Wood: Sawn, Finished timber
Material Generating Most Smoke
PVC
Avenue of Flame Travel
Failure of rated assembly
Avenue of Smoke Travel
Service shaft, pipe shaft
Extent of Flame Damage
Confined to room of origin
Act
Area of Flame Damage
16
Extent of Smoke Damage
Confined to structure of origin
Area of Smoke Damage
1200
Extent of Water Damage
Confined to structure of origin
Area of Water Damage
150
Extent of Fire Control Damage
No damage of this type
Area of Fire Control Damage
0
Information 
Comments
9/4/2017 4:22:31 PM
Reporter Comments
Official 
Fire above ceiling and below upper floor on level 10 caused by electrical malfunction of 
air conditioning unit above apartment bathroom ceiling igniting timber framing.
Mark Griffin
the 
under 
Released 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside NZ Fire and Emergency without prior approval