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Kia ora,

Thank you for contacting ACC’s Government Services inbox.

If your request falls within scope of the Official Information Act, we will endeavour to respond as soon as possible, and no later than 20 working days after receipt of your request. If we are unable to respond within the statutory timeframe, we will notify you of an extension.

 

The information you have requested may involve documents which contain the names and contact details of individuals. Please let us know whether you are seeking that information as part of your request. We may need to consult before deciding whether we can release this information, and this may take a bit more time. If we do not hear from you, we will assume that you do not require it.

 

For more information about Official Information Act requests, please visit: Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.

If your request relates to your claim, or you’d like more information about lodging a claim, please contact ACC’s claims team at 0800 101 996 or [email address].

For personal information requests or privacy matters, please visit Request for personal information (acc.co.nz).

For general queries, please visit: Contact us (acc.co.nz).

 

 


Ngâ mihi,

Government Services

PO Box 242 / Wellington 6011 / New Zealand / www.acc.co.nz

ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 





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