BOARD PAPER
Digital Strategy
[ In confidence)
Meeting Date
21 April 2022
ELT Sponsor
Out of Scope , Chief Digital Officer/GM Digital Transformation
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Prepared By
Out of Scope , Chief Digital Officer/GM Digital Transformation
Legal Reviewer
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Version
Draft for CE Review
Date
4 April 2022
Pages
2 + 1 At achment
Purpose
Information
This paper provides an interim update on progress developing a digital strategy for Waka Kotahi,
which will include a small interactive session for the Board to consider some strategic choices.
Recommendations
It is recommended the Board:
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Notes the progress in development of the Waka Kotahi foundational Digital Strategy paper
and provides feedback on the strategic choices outlined during the session
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Strategic relevance The digital platforms are a critical enabler for achieving organisational outcomes related to:
• effectively and efficiently moving people and freight; and
• keeping people safe on our roads.
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The draft digital strategy also identifies opportunities for improving climate outcomes through
personalised messaging and engagement tools.
The proposed Digital Strategy will outline the future role of Digital within Waka Kotahi and is aligned
to the business strategy, ensuring digital investments meet the necessary business and systems
outcomes.
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Background
Following the initial thinking on Waka Kotahi digital ambition in early 2021, we commenced the
development of a Digital Strategy. Digital updates to the Board and Risk and Assurance Commit ee
have outlined the approach/methodology that has been taken to date.
This included using collateral that has been developed over the last two years, various strategic
inputs, workshops with key internal stakeholders across Waka Kotahi and external trend analysis.
Customer discovery work is underway to provide a greater depth of understanding for opportunities
and challenges.
This has resulted in a high-level strategic framework that wil outline our focus for our digital future. 1982
Key issues We are taking this opportunity to check that our digital strategic ambitions are appropriately aligned
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with the Board’s strategic objectives.
We wil continue to keep the Board updated as delivery plans are finalised, with a final strategy
being provided for the end of May.
Health & safety, customer/stakeholder & environmental impact The impact of this strategy is considered by Waka Kotahi to be positive in terms of health and
safety, the public and other stakeholders, and the environment.
Information
Any disruption to our land transport network or our customer facing services, caused because of a
digital risk materialising, could have a significant adverse impact on the health and safety of the
public and other stakeholders.
Related documents
Official
Overview Digital Strategy- Digital Performance Dashboard, 24 November 2021, Board
Digital Monthly Update, 1 March 2022, Risk & Assurance Committee
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Attachments
Attachment 1 Waka Kotahi Digital Strategy
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Attachment 1
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