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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL
 
southern rail tourism 
passenger services
phase two: summary business 
model analysis findings
confidential
june 2019
prepared for the canterbury mayoral forum
 
visitor solutions ltd and traction room ltd
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL
CONTENTS.
Executive Summary
4
1.0
Introduction
7
Project Brief and Methodology
2.0
Analysis
8
2.1
Model Assumptions
2.1a Operational Assumptions
2.1b Market Assumptions
2.2
Financial Model
2.2.1 Revenue
2.2.2 Costs - OPEX
2.2.3 Costs - CAPEX
2.2.4 Outputs
3.0
Risks and Mitigation
15
4.0
Opportunities
17
5.0
Conclusion and Recommendations
18
6.0
Appendix
19
Disclaimer: 
Information, data and general assumptions used in the compilation of this report have been obtained from 
sources believed to be reliable. Visitor Solutions Ltd and Traction Room Ltd have used this information in good 
faith and makes no warranties or representations, express or implied, concerning the accuracy or completeness 
of this information. Visitor Solutions Ltd and Traction Room Ltd are acting as independent consultants. In doing 
so, the recommendations provided do not necessarily reflect the intentions of the Client. Interested parties 
should perform their own investigations, analysis and projections on all issues prior to acting in any way with 
regard to this project.
© Visitor Solutions 2018.  
 
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CONFIDENTIAL
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL
EXECUTIVE 
SUMMARY.
As part of the Canterbury Economic Development Strategy (CREDS) programme, the Canterbury 
Mayoral Forum has requested a review of the potential for periodic rail passenger charter services, 
or a regular service offering on the Main South Line [MSL] between Christchurch and Invercargill. 
KiwiRail has indicated that they have no intention of running this service unless there is evidence 
to support a commercial proposition. The purpose of this project is to complete an indicative 
business justification case to determine whether there is potential and what the opportunity could 
be.   The project was staged in two phases, the first of which is now complete. The methodology 
used to undertake the first phase of the project included a review of all available secondary data, 
site visits, interviews and analysis. 
Initial research led to the project brief being refined to focus on catering for tourism services 
between Christchurch and Dunedin. Regular public passenger services were excluded on the 
grounds of competitiveness against other transport modes, while the Dunedin to Invercargill 
route was less desirable for operational and consumer demand reasons1. The first phase of the 
study concluded:
1.  The concept of a South Canterbury tourist rail experience looked promising from a technical, 
operational and market demand perspective,
2.  Dunedin Rail is a natural partner that brings significant benefits to the testing and potential 
implementation of the concept. Dunedin Rail is likely to be central to the concept’s feasibility.
3.  Timaru and Oamaru would potentially be the two main rail stops on route between 
Christchurch and Dunedin (with Timaru being the simplest option),
4.  The ‘loop’ approach to the concept potentially brings many other industry players into 
consideration (which could assist higher visitation on the Christchurch to Dunedin rail leg).
5.  Implementation is likely to be dependent on the use of a Silver Fern Railcar, either RM30 or 
RM18 (both owned by KiwiRail). RM18 would need to be made operational.
6.  Critically KiwiRail could facilitate or terminate the concept given its central role in any 
development.  
The second phase of the study, the preliminary financial analysis tested the proposition of using 
the Silver Fern Rail car for the service. The modelling concluded that the operation of a Silver Fern 
railcar service between Christchurch and Dunedin (with a stop in Timaru) was not operationally 
viable. The financial model indicates that the rail car does not have enough capacity (at the 
required ticket price) to be a viable proposition. In the unlikely scenario that 100% seat utilisation 
is achieved, the cumulative capital return over a 10 year period is calculated to be $110k, however 
based on the level of assumptions required for the development of the model it cannot be 
considered to report to this level of accuracy. The cumulative capital return can therefore be 
treated as zero. A more realistic 70% seat utilisation presents a cumulative capital return loss of 
circa $7m over the same 10 year period. In summary, a nearly 100% seat utilisation is required for 
the service offering to break even using the Silver Fern Rail Car.  
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1.  A Dunedin to Invercargill route could be explored at a later stage if required. 
 
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL

During the study it also became apparent that Kiwirail had alternative plans (potentially in the 
short term) for the railcar that it was leasing to Dunedin Railways. This highlights the difficulty of 
establishing a service without Kiwirail being a core partner.
Should the potential service be able to utilise engines (and carriages) other than the Silver 
fern rail car the financial model is likely to change for the better. Costs would be unlikely to 
increase significantly while capacity could be improved substantially, thus improving profitability. 
Achieving this would be dependant entirely on Kiwirail, given its control over so much of the 
required infrastructure. 
The potential benefit of such a route for Kiwirail would be in facilitating the tourist loops outlined 
in the first phase of this study. These loops could assist patronage on Kiwirail’s existing services, 
while also unlocking potential new revenue streams from partner organisations.
Dunedin Railways also has the potential to be a partner in some form in the future (even without 
utilisation of the Silver Fern railcar).   
Based on the findings of the financial analysis it is recommended that:
1.  Advancing any further investigation into a Christchurch to Dunedin rail service using a Silver 
Fern railcar should be ceased.
2.  Dunedin Railways should be thanked for their assistance in the study and be informed of its 
findings. An indication of Dunedin Railways future interest in any new partnering opportunities 
should be tested.
3.  Kiwirail should be approached and the information from this study shared to determine if 
they are interested in exploring potential partnering opportunities for the rail route.
4.  If Kiwirail is interested, focus should be placed on:

Options that increase service capacity above that of a Silver Fern rail car,

Options that enable the development of the South Island tourist loops outlined in Phase 
One of the study.
5.  Should the concept be advanced to the next stage with Kiwirail, a full market analysis and 
business case should be completed. 
 
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL
1. INTRODUCTION.
PROJECT BRIEF AND METHODOLOGY
As part of the Canterbury Economic Development Strategy (CREDS) programme, the Canterbury 
Mayoral Forum has requested a review of the potential for periodic rail passenger charter services, 
or a regular service offering on the Main South Line [MSL] between Christchurch and Invercargill. 
KiwiRail has indicated that they have no intention of running this service unless there is evidence 
to support a commercial proposition. The purpose of this project is to complete an indicative 
business justification case to determine whether there is potential and what that opportunity 
could be.   The project was staged in two phases, the first of which is now complete. The 
methodology used to undertake the first phase of the project included a review of all available 
secondary data, site visits, interviews and analysis. 
Initial research led to the project brief being refined to focus on catering for tourism services 
between Christchurch and Dunedin. Regular public passenger services were excluded on the 
grounds of competitiveness against other transport modes, while the Dunedin to Invercargill 
route was less desirable for operational and consumer demand reasons2. The first phase of the 
study concluded:
1.  The concept of a South Canterbury tourist rail experience looked promising from a technical, 
operational and market demand perspective,
2.  Dunedin Rail is a natural partner that brings significant benefits to the testing and potential 
implementation of the concept. Dunedin Rail is likely to be central to the concept’s feasibility.
3.  Timaru and Oamaru would potentially be the two main rail stops on route between 
Christchurch and Dunedin (with Timaru being the simplest option),
4.  The ‘loop’ approach to the concept potentially brings many other industry players into 
consideration (which could assist higher visitation on the Christchurch to Dunedin rail leg).
5.  Implementation is likely to be dependent on the use of a Silver Fern Railcar, either RM30 or 
RM18 (both owned by KiwiRail). RM18 would need to be made operational.
6.  Critically KiwiRail could facilitate or terminate the concept given its central role in any 
development.  
The second phase of the study, the preliminary financial analysis is outlined in this section and 
tests the proposition of using the Silver Fern Rail car for the service. The key findings from the 
analysis are set out in summary form together with an Appendix containing additional detail. 
IMAGE FROM GREAT JOURNEYS OF NZ WEBSITE
2.  A Dunedin to Invercargill route could be explored at a later stage if required. 
 
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
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2. ANALYSIS.
2.1 MODEL ASSUMPTIONS
a. Operational Assumptions
The cost model for the proposed service offering has been developed based on several high-level 
assumptions regarding the operation of the service:

Dunedin Railways will operate the service using the Silver Fern rail car, currently on lease from 
Kiwirail.  

It is noted that Kiwirail have given notice to Dunedin Railways of their intention to take back 
the rail car for purposes unknown. It is assumed that the rail car will again be made available 
by Kiwirail to Dunedin Railways, either for purchase or for long term lease. The assumed costs 
for lease of the rail car are $50,000 per year, whereas it is assumed that it would cost circa 
$500,000 to purchase outright.

The service can be operated under Dunedin Railway’s existing Rail Safety Case.  

Owing to constraints around journey times and availability of platform space at Christchurch 
Station, the service would not be able to operate a same day return service. Therefore, the 
return journey between Christchurch and Dunedin would have to incorporate an overnight 
stop. 

Any refurbishments to Timaru Station required to bring it up to a standard that is appropriate 
will be borne by a combination of the local authority and the stations private owner, not 
Dunedin Railways. These costs have therefore been excluded.

Where possible all other operational assumptions outlined in the model have been tested 
using multiple data sources. However, these figures remain estimates. 
b. Market Assumptions
For the purpose of developing the cost model for the proposed service, a range of assumptions 
have been made regarding market conditions and levels of patronage for the service:

The service will operate three return journeys per week between Dunedin and Christchurch 
and will operate for 52 weeks per year. 

The maximum number of passengers that can be accommodated on the Silver Fern rail car 
is 96.  

The average one-way ticket price upon commencement of the service will be $100. This is 
comparable with similar scenic services (Coastal Pacific and Tranz- Alpine), making allowance 
for different fare types (starter, flexi etc). 

Passengers’ on board spending in Year 1 is assumed to be an average of $10. 

Activities would be offered to passengers when stopped in Timaru (estimated stop over is 
between 1 – 2 hours). Concessions paid to Dunedin Rail from these activities have been 
excluded from modelling at this preliminary stage.  

Ticket prices and the value of on-board purchases will be subject to annual price inflation of 
1.9% in line with recent market observations.

Annual demand growth of 3% will be observed.
2.2 FINANCIAL MODEL
The financial model for the proposed service offering has been developed based on a number 
of revenue scenarios, dependent on seat utilisation, and estimated operational and capital 
expenditure involved in delivering the service. The outputs of the model are, for each revenue 
scenario:

Annual operating profit or loss for the first ten years of operation.

Annual “Farebox” for the first ten years of operation. The farebox model is used for transit 
systems worldwide to measure the proportion of operating and capital expenditure that is 
covered by revenue from ticket sales. A farebox of 100% is where the operation is cash neutral, 
less than this would be an operating loss, greater than this would be an operating profit. 

Overall capital return over a 10-year period i.e. the value of establishment costs recovered 
from fare revenue. 
The model has been developed for scenarios where Dunedin Railways would both lease and 
purchase the rolling stock from Kiwirail.  In interpreting the results, it became apparent that the 
 
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL
lease model was more financially sustainable, both in terms of delivering improved returns to 
Dunedin Railways, but also in terms of mitigating the risk of a large capital outlay on an ageing 
asset (the railcars are approximately 50 years old). Furthermore, during informal discussions with 
Dunedin Railways during the preparation of the model, they suggested that they did not have 
much appetite for purchasing the rail car outright. For this reason, only the results for the option 
of leasing the rail car are presented in the body of this report. The full analysis for both options is 
however included in Appendix A.
2.2.1 Revenue
As discussed above, the revenue has been calculated based upon an average one-way ticket price 
of $100 in the first year of operations, with an average on board spend of $10 per passenger. Ticket 
prices and on-board revenue are assumed to be subject to market inflation of 1.9% per year. It is 
assumed that patronage will grow by 3% per year, up to the maximum capacity of the rail car.
 
The revenue has been assessed for seat utilisation values of 50%, 70%, 80%, 97% and 100%. The 
97% was analysed as it was found that that was the minimum level of patronage required to 
break even after 10 years. 
The revenue calculations for different seat utilisation values can be seen in Table 2.1 below:
Table 2.1: Estimated revenue for 10 years of operations.
Y 1
Y 2
Y 3
Y 4
Y 5
Y 6
Y 7
Y 8
Y 9
Y 10
Ticket price + 
$100  
  $102      
$104 
$106 
$108 
$110 
$113 
$115 
$117 
$120 
2% inflation
     
          
                                                                              
    
                   
          
          
           
               
On board 
$10 
  $10         
$10 
$11 
$11 
$11 
$11 
$11 
$12 
$12 
spending per 
person plus 
2% inflation
    
Revenue with  $1.65m $1.74m $1.83m $1.93m $2.02m $2.13m $2.23m $2.34m $2.46m $2.59m
50% seat 
utilisation in 
Year 1 
Revenue with  $2.31m $2.42m $2.54m $2.67m $2.81m $2.95m $3.10m $3.26m $3.43m $3.60m
70% seat 
utilisation in 
Year 1 
Revenue with  $2.64m $2.77m $2.91m $3.06m $3.21m $3.38m $3.54m $3.73m $3.86m $3.94m
80% seat 
utilisation in 
Year 1 
Revenue with  $3.20m $3.36m $3.43m $3.50m $3.57m $3.64m $3.71m $3.78m $3.86m $3.94m
97% seat 
utilisation in 
Year 1
Revenue with  $3.29m $3.36m $3.43m $3.50m $3.57m $3.64m $3.71m $3.78m $3.86m $3.94m
100% seat 
utilisation in 
Year 1 
 
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2.2.2 Costs - OPEX
The operating costs of the proposed service offering have been derived based upon ‘cost per trip’ 
figures obtained through informal liaisons with Dunedin Railways, regarding their existing charter 
services between Dunedin and Rolleston. These figures have been increased on a pro rata basis 
to allow for the final 20km (circa) leg between Rolleston and Christchurch. The figure used for the 
model was $17,920 per return journey. This includes:

running rights,

on board staffing, 

routine maintenance and refuelling, and

An additional $200 and $650 have been allowed for staffing of Christchurch Station and 
overnight accommodation for train crews in Christchurch.  
An annual cost of $50,000 has been allowed for lease of the rolling stock required to operate the 
service. This value would have to be verified by further negotiations with Kiwirail for continued use 
of the Silver Fern Rail Car, if these vehicles were offered back to Dunedin Railways in the future 
and if the proposal was to be advanced. 
Further operational expenditure allowed for includes:

travel agents’ commission, 

marketing,

ticketing,

insurance,

industry memberships,

re-training of train drivers, and 

loss of revenue due to service disruptions. 
The operational expenditure allowed for is summarised in Table 2.2 below. It should be noted that 
these are Year 1 figures and with the exception of the lease of rolling stock, are subject to 1.9% 
annual inflation.
Table 2.2: Estimated Annual OPEX in Year 1
Lease of rolling stock
$50k
Running costs - based on Dunedin Charter Rates (per return 
$18k ($2.8m per year)
journey)
Christchurch Station staffing costs (per return journey)
$200 ($31k per year)
Dunedin Railways overnight staff costs (per return journey)
$650 ($100k per year)
Travel agents commission (Assume 25/75 split between agents 
$115k
and booking direct. Agent commission is 20%. Assume 5% of 
ticket revenue)
Marketing Budget
$100k
Ticketing (use existing Dunedin Railways forum)
$20k
Insurance
$20k
Industry memberships
$10k
Loss of revenue due to service unavailability due to unplanned/
$45k
planned outage - allow 2 weeks per year
Re-training/replacement of train drivers
$7k every three years
total opeX in year 1
$3.29m
Note: * Assumes that the operation is leveraging off Dunedin Rails existing advertising / marketing 
operations.
 
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2.2.3 Costs - CAPEX
The capital cost associated with establishment of the proposed service have been estimated 
based on industry experience.
The largest capital outlay required, if the decision was taken to purchase rather than lease the 
rail car(s), would be procurement of rolling stock. A value of circa $500,000 has been assumed for 
this cost (which is only used in the models in the Appendix A). This would have to be verified by 
further discussion and negotiation with Kiwirail, should the option be pursued further.
The remaining capital expenditure is summarised in Table 3 below:
Table 3: Estimated CAPEX to establish the service
Refurbishment of Timaru Station - to be funded by local 
$0
council/private owner
Agreement of interface with other network operations
$50,000
Set up of access rights (from Kiwirail)
$10,000
Modifications to Dunedin Railways ticketing forums
$20,000
Advertising, PR campaigns, travel expos
$50,000
Training of existing train drivers to operate Rolleston to 
$4,800
Christchurch
Training of additional train drivers, $6,900 each driver. Assume 
$13,800
two additional drivers required.  
Total Establishment Cost
$148,600
Note: * Assumes that the operation is leveraging off Dunedin Rails existing advertising / marketing 
operations.
The model has been developed on the assumption that Dunedin Railways (and / or partners) 
hold sufficient cash to fund the establishment costs detailed above without requiring financing 
(Note: This is an area for further discussion regarding investment from other parties such as the 
Southern Regional Mayoral forum and the Regional Growth Fund).
The option of purchasing rolling stock has been analysed on the assumption that it would be 
financed at an interest rate of 10% over a 10-year term. This would equate to repayments of 
$80,000 per year over the life of the term (this option is only shown in Appendix A). 
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Table 3: Estimated CAPEX to establish the service

Due to restricted capacity with the Silver Fern rail car, high seat utilisation is required almost 
immediately for the service to be profitable in the long term. 
Even with relatively high seat utilisation, the service will still operate at a loss every year. Over time, 
the cumulative loss will increase, meaning that without significant financial subsidy, the service 
will not be financially sustainable. 
The full financial model is attached to this report as Appendix A. 
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2.2.4 Outputs
Figure 2.1, below, shows the annual operating profit and farebox for the revenue scenarios 
analysed (the lease option):
Figure 2.1: Annual farebox and operating profit over 10 years

For the service to operate at a profit, seat utilisation needs to be almost 100% (the seat utilisation 
at which break even occurs, considering the assumptions that have been made is 97%).  The 
profitability of the proposed service is constrained by the seat capacity of the Silver Fern rail car, 
as can be seen by the fact that at 100% utilisation, the farebox is only just over 100%. (Note: this 
would be an area for discussion with KiwiRail, as the provision of higher capacity carriages could 
be considered at relatively little increase in assumed operating costs). 
It is considered unlikely that 100% seat utilisation would be achievable, particularly at the 
commencement of operations. Low seat utilisation would result in considerable operating losses 
being incurred. For 50% seat utilisation, these losses would amount to approximately $1.2m per 
year. This is a significant risk to the proposed operation. 
Figure 2.2, below, shows the cumulative capital returns over 10 years of operations for the revenue 
scenarios analysed:
 
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3. RISKS AND 
MITIGATION.
Given that there are a number of key assumptions behind the development of the cost model, 
there are a series of risks that also apply, as outlined in Table 3.1 below:
Table 3.1: Risks associated with the proposed service offering
RISK
DESCRIPTION
MITIGATION OPTIONS
LIKELIHOOD & SEVERITY
Fare pricing
The one-way ticket 
Benchmark against other 
The proposed fare has been 
price of $100 is not 
tourist services operated in  reviewed against similar tourist 
compatible with market 
New Zealand. Undertake 
services and it is therefore 
expectation and will result  further market research 
considered a low risk that it is 
in significantly reduced 
to determine predicted 
over-priced. The consequences 
patronage and therefore, 
demand at that price. 
of low patronage will be that 
reduced revenue.
the operation would run at a 
significant loss i.e. greater than 
$1m per year. 
Price inflation
Market inflation may 
Secure long-term 
The New Zealand economy has 
exceed the assumed rate 
contracts with suppliers 
not experienced high levels of 
of 1.9% which could make  that limit levels of price 
inflation in recent times and 
it difficult to maintain 
inflation per annum. 
there is no reason to expect this 
competitive ticket prices 
to change. If the risk was to be 
and recover operating 
realised, either by keeping fares 
costs. 
low, or increasing fares and risking 
low patronage, the service would 
operate at a significant loss. 
Over-estimated 
Risk of patronage levels 
Undertake further market  The feasibility of the service 
patronage levels
being over estimated. 
research to determine 
offering is dependent on 
To break-even over a 10 
predicted demand at that  patronage levels – if only 50% seat 
year period would require  price.
utilisation was achieved in Year 1 
29,100 one-way journeys 
(15,000 one-way journeys), then 
in Year 1, equating to a 
after 10 years there would be a 
high seat utilisation of 
cash shortfall of $15m.
97% for the Silver Fern rail 
car.
Seasonal variation  It is expected that 
Consider operating a 
The analysis undertaken is based 
in patronage levels patronage levels would be  reduced timetable during  on a year round service and 
reduced during the low 
the off season. Undertake 
showed near full seat utilisation 
season, however the cost 
further market research 
would be required for the service 
of operation the service 
to determine predicted 
to be profitable. If the low season 
would remain the same. 
demand. 
was to equate to 4 months, and 
Hold sufficient levels of 
patronage levels were to drop to 
cash in reserve to operate   50%, this would equate to a drop 
during the off season. 
in revenue of circa $500k.  
Directional 
It is expected that 
Offer reduced pricing for 
If seat utilisation is dramatically 
variation in 
demand will be 
the Dunedin commencing  reduced for northbound services, 
patronage levels
considerably greater 
service to encourage 
there would be a significant 
for the Christchurch 
return trips. Pump the 
loss of revenue. If average seat 
commencing service and  northern leg (e.g. Offer 
utilisation northbound was only 
lower for the Dunedin 
trips from Christchurch 
50%, instead of 100%, this would 
commencing service.  
to fly to Dunedin and 
equate to 25% shortfall (circa 
Therefore, whilst it could 
make the return journey 
$800k per annum) from the 
be forecast that demand 
by train. Or promote a 
revenue required for the service to 
 
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will grow to achieve 
Queenstown to Dunedin 
be profitable. 
seat utilisation for the 
leg that returns to 
southbound journey, this 
Christchurch via rail). 
may be more difficult to 
achieve for both service 
offerings.  
On board 
Levels of on-board 
Benchmark against prices  The level of on board spending 
spending
spending per person is 
offered on competing 
of $10 per person is relatively 
over estimated resulting in  services. Consider 
modest in light of the length of 
reduced revenue.
including on board 
the journey.
spending in ticket price. 
At full capacity, the assumed 
on board spending equates to 
revenue of circa $300k per year. 
This is approximately 10% of total 
revenue, therefore would leave a 
significant shortfall.
Maintenance 
The Silver Fern rail car is 
Lease more than one unit,  The high levels of maintenance 
requirements for 
48 years old and is likely 
providing redundancy in 
could result in increased 
rolling stock
to require a high level of 
the service offering for 
operational expenditure. It 
ongoing maintenance. 
maintenance activities. 
should be noted that during 
informal consultation with 
Try to negotiate with 
Dunedin Railways as part of 
Kiwirail that leasing 
this exercise, reservations were 
charges are only paid for 
expressed regarding the feasibility 
day when the rail car is 
of operating the service at the 
operating.  
proposed frequency using the 
Silver Fern rail car (due to age of 
the rail car).
Unforeseen service  In the event of unforeseen  Negotiate running rights 
It is highly likely that at some 
disruption
events that result in the 
with Kiwirail that entitle 
stage, there will be service 
service not being able to 
Dunedin Railways to 
disruption. 
operate, there would be 
compensation should 
lost revenue due to the 
the rail network not be 
The rail network is subject to 
service not operating, 
available. 
operating restrictions in the event 
in addition to the cost 
Financial projections to 
of extreme weather, which is 
of providing alternative 
allow for some loss of 
inevitable in the region. 
transport. This could be 
revenue. 
the result of unavailability  Maintain the fleet of 
For each trip that would be unable 
of rolling stock or 
rolling stock to a high 
to operate, it would cost $9,600 in 
unplanned maintenance 
level. 
lost fare revenue, based on Year 
of the railway line. Such 
1 ticket prices and 100% seat 
an event could also be 
utilization. 
the result of events such 
as extreme weather or 
seismic activity.
Loss of the Silver 
Kiwirail makes the Silver 
Seek and alternative 
The services would cease until an 
fern rail car
fern rail car unavailable. 
engine and carriages. This  alternative engine and carriages 
would require significant 
were available. However, an 
support from Kiwirail. 
alternative configuration to the 
Silver fern rail car is likely to be 
more financially viable.
 
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL
4. OPPORTUNITIES.
The cost model only accounts for direct revenue from the sale of tickets and on-board purchases, 
set against the operational and capital expenditure involved in establishing and operating the 
service. It indicates that a high level of seat utilisation is required for the proposed service to be 
financially sustainable as a standalone operation. However, the proposed service provides the 
opportunity to open additional revenue streams that cannot be quantified by the cost model 
alone. These opportunities include:

General increase in tourist numbers being delivered to destinations and stops in question.
 

Selling tickets as part of a wider rail package including Kiwirail tourist services, the Interislander 
Ferry or Dunedin Railways other tourist services. There is the opportunity to partner with 
Kiwirail in offering the route as part of the nationwide tourist services. This would offer 
greater opportunities to cross sell the service with the other experiences operated by Kiwirail. 
Furthermore, Kiwirail would be able to operate using modern rolling stock used elsewhere 
on their tourist routes, specifically designed for tourist services. This would provide greater 
capacity than the Silver Fern and potentially offer greater profitability.

Selling tickets as part of a rail/air combination in partnership with an airline, including airport 
transfers. This may be of value as it would facilitate offering the service as a same day return. 
Currently, only Air New Zealand operates flights between Christchurch and Dunedin, which 
includes evening flights. This same approach could be expanded to bus, rental car, plane and 
rail options that facilitate the South Island route loops outlined in phase one of this report.

Sell as part of a tourist loop, or selection of tourist loops, with set itineraries including car/
camper van hire and accommodation.

Selling tour packages including side trips destinations. Side trips offered may include:

Christchurch: 

Banks Peninsula 

Kaikoura

Hanmer Springs 

Mt Hutt – during ski season 

Timaru

Tekapo 

Aoraki/Mt Cook 

Pleasant Point Museum and Railway

Dunedin

Road transfer to Queenstown/Wanaka

Otago Peninsula

Catlins Coast 

Moeraki Boulders

Offer trip packages including accommodation, meals etc in Christchurch or Dunedin (and 
other destinations along the route loops outlined in phase one of the study). 
The wider regional benefits that are likely to be realised as a result seeking to unlock some or all 
of these opportunities have the potential to be considerable. 
 
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL
CONCLUSION + 
5. RECOMMENDATIONS.
5.1 Conclusion
The financial modelling undertaken in this second phase of the project has concluded that 
the operation of a Silver Fern railcar service between Christchurch and Dunedin (with a stop in 
Timaru) is not operationally viable. The financial model indicates that the rail car does not have 
enough capacity (at the required ticket price) to be a viable proposition.
During the study it also became apparent that Kiwirail had alternative plans (potentially in the 
short term) for the railcar that it was leasing to Dunedin Railways. This highlights the difficulty of 
establishing a service without Kiwirail being a core partner.
Should the potential service be able to utilise engines (and carriages) other than the Silver 
Fern rail car the financial model is likely to change for the better. Costs would be unlikely to 
increase significantly, while capacity could be improved substantially, thus improving profitability. 
Achieving this would be dependant entirely on Kiwirail, given its control over so much of the 
required infrastructure. 
The potential benefit of such a route for Kiwirail would be in facilitating the tourist loops outlined 
in the first phase of this study. These loops could assist patronage on Kiwirail’s existing services 
while also unlocking potential new revenue streams from partner organisations.
Dunedin Railways also has the potential to be a partner in some form in the future (even without 
utilisation of the Silver Fern railcar).   
5.2 Recommendations
Based on the findings of the financial analysis it is recommended that:
1.  Advancing any further investigation into a Christchurch to Dunedin rail service using a Silver 
Fern railcar should be ceased.
2.  Dunedin Railways should be thanked for their assistance in the study and be informed 
of its findings. An indication of Dunedin Railway’s future interest in any new partnering 
opportunities should be tested.
3.  Kiwirail should be approached and the information from this study shared to determine if 
they are interested in exploring potential partnering opportunities for the rail route.
4.  If Kiwirail is interested, focus should be placed on:

Options that increase service capacity above that of a Silver fern rail car,

Options that enable the development of the South Island tourist loops outlined in Phase 
One of the study.
5.  Should the concept be advanced to the next stage with Kiwirail, a full market analysis and 
business case should be completed. 
 
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SOUTHERN RAIL TOURISM PASSENGER SERVICES
PHASE 2 SUMMARY BUSINESS MODEL ANALYSIS FINDINGS
CONFIDENTIAL
6. APPENDIX.
 
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19

INCOME
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Ticket price + 2% inflation
$100
$102
$104
$106
$108
$110
$113
$115
$117
$120
On board spending per person plus 2% inflation
$10
$10
$10
$11
$11
$11
$11
$11
$12
$12
Patronage with 50% seat utilisation in Year 1 
15,000
15,500
16,000
16,500
17,000
17,500
18,000
18,500
19,100
19,700
Patronage with 70% seat utilisation in Year 1 
21,000
21,600
22,200
22,900
23,600
24,300
25,000
25,800
26,600
27,400
Patronage with 80% seat utilisation in Year 1 
24,000
24,700
25,400
26,200
27,000
27,800
28,600
29,500
29,952
29,952
Patronage with 97% seat utilisation in Year 1
29,100
29,952
29,952
29,952
29,952
29,952
29,952
29,952
29,952
29,952
Patronage with 100% seat utilisation in Year 1 
29,952
29,952
29,952
29,952
29,952
29,952
29,952
29,952
29,952
29,952
Revenue*** with 50% seat utilisation in Year 1 
$1,650,000
$1,740,000
$1,830,000
$1,930,000
$2,020,000
$2,130,000
$2,230,000
$2,340,000
$2,460,000
$2,590,000
Revenue*** with 70% seat utilisation in Year 1 
$2,310,000
$2,420,000
$2,540,000
$2,670,000
$2,810,000
$2,950,000
$3,100,000
$3,260,000
$3,430,000
$3,600,000
Revenue*** with 80% seat utilisation in Year 1 
$2,640,000
$2,770,000
$2,910,000
$3,060,000
$3,210,000
$3,380,000
$3,540,000
$3,730,000
$3,860,000
$3,940,000
Revenue*** with 97% seat utilisation in Year 1
$3,200,000
$3,360,000
$3,430,000
$3,500,000
$3,570,000
$3,640,000
$3,710,000
$3,780,000
$3,860,000
$3,940,000
Revenue*** with 100% seat utilisation in Year 1 
$3,290,000
$3,360,000
$3,430,000
$3,500,000
$3,570,000
$3,640,000
$3,710,000
$3,780,000
$3,860,000
$3,940,000
Seats per train*
96
Maximum passengers per year**
          2
  9,952
Assumed demand growth
3%
Assumed price inflation
2%
* Capacity based on use of Silver Fern rol ing stock unit
** Maximum passengers based on 3 x return trips per week, 52 weeks per year
TOTAL EXPENDITURE
Upfront Cost Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Total OPEX (Option 1 - Lease Rol ing Stock)
$3,288,620
$3,350,154
$3,419,757
$3,476,751
$3,541,859
$3,615,105
$3,675,810
$3,744,701
$3,821,800
$3,886,433
Total CAPEX (Option 1 - Lease Rol ing Stock)
$148,600
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Total OPEX (Option 2 - Buy Rol ing Stock)
$3,238,620
$3,300,154
$3,362,857
$3,426,751
$3,491,859
$3,558,205
$3,625,810
$3,694,701
$3,764,900
$3,836,433
Total CAPEX (Option 2 - Buy Rol ing Stock)
$148,600
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000
OPEX
Year 1 Cost
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Running costs - based on Dunedin Charter Rates (per return journey)
$17,920
$2,795,520
$2,848,635
$2,902,759
$2,957,911
$3,014,112
$3,071,380
$3,129,736
$3,189,201
$3,249,796
$3,311,542
Christchurch Station staffing costs (per return journey)
$200
$31,200
$31,793
$32,397
$33,012
$33,640
$34,279
$34,930
$35,594
$36,270
$36,959
Dunedin Railways overnight staff costs (per return journey)
$650
$101,400
$103,327
$105,290
$107,290
$109,329
$111,406
$113,523
$115,680
$117,878
$120,117
Travel agents commission (Assume 50/50 split between agents and booking direct. Agent commission is 10%. Assume 5% 
of ticket revenue)
$115,500
$115,500
$117,695
$119,931
$122,209
$124,531
$126,897
$129,309
$131,765
$134,269
$136,820
Marketing Budget
$100,000
$100,000
$101,900
$103,836
$105,809
$107,819
$109,868
$111,955
$114,083
$116,250
$118,459
Ticketing (use existing Dunedin Railways Platform)
$20,000
$20,000
$20,380
$20,767
$21,162
$21,564
$21,974
$22,391
$22,817
$23,250
$23,692
Insurance
$20,000
$20,000
$20,380
$20,767
$21,162
$21,564
$21,974
$22,391
$22,817
$23,250
$23,692
Industry memberships
$10,000
$10,000
$10,190
$10,384
$10,581
$10,782
$10,987
$11,196
$11,408
$11,625
$11,846
Loss of revenue due to service unavailability due to unplanned/planned outage - al ow 2 weeks per year
$45,000
$45,000
$45,855
$46,726
$47,614
$48,519
$49,441
$50,380
$51,337
$52,313
$53,307
Re-training/replacement of Locomotive Engineers
$6,900
$6,900
$6,900
$6,900
CAPEX
Upfront cost Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Refurbishment of Timaru Station - to be funded by local council
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Agreement of interface with other network operations
$50,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Set up of access rights (from Kiwirail)
$10,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Modifications to Dunedin Railways ticketing forums
$20,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Advertising, PR campaigns, travel expos
$50,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Training of existing Locomotive Engineers, Rol eston to Christchurch
$4,800
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Training of additional Locomotive Engineers, $6,900 each LE. Assume two. 
$13,800
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
Rol ing Stock Costs
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Lease of rol ing stock (OPEX) - $50,000 per year
$50,000
$50,000
$50,000
$50,000
$50,000
$50,000
$50,000
$50,000
$50,000
$50,000
Purchase of rol ing stock (CAPEX)
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000
$80,000

Option 1: Dunedin Railways Lease Rolling Stock
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Farebox with 50% seat utilisation in Year 1 
50%
52%
54%
56%
57%
59%
61%
62%
64%
67%
Farebox with 70% seat utilisation in Year 1 
70%
72%
74%
77%
79%
82%
84%
87%
90%
93%
Farebox with 80% seat utilisation in Year 1 
80%
83%
85%
88%
91%
93%
96%
100%
101%
101%
Farebox with 97% seat utilisation in Year 1 
97%
100%
100%
101%
101%
101%
101%
101%
101%
101%
Farebox with 100% seat utilisation in Year 1 
100%
100%
100%
101%
101%
101%
101%
101%
101%
101%
Operating profit with 50% seat utilisation in Year 1 
-$1,638,620 -$1,610,154 -$1,589,757 -$1,546,751 -$1,521,859 -$1,485,105 -$1,445,810 -$1,404,701 -$1,361,800 -$1,296,433
Operating profit with 70% seat utilisation in Year 1 
-$978,620
-$930,154
-$879,757
-$806,751
-$731,859
-$665,105
-$575,810
-$484,701
-$391,800
-$286,433
Operating profit with 80% seat utilisation in Year 1 
-$648,620
-$580,154
-$509,757
-$416,751
-$331,859
-$235,105
-$135,810
-$14,701
$38,200
$53,567
Operating profit with 97% seat utilisation in Year 1 
-$88,620
$9,846
$10,243
$23,249
$28,141
$24,895
$34,190
$35,299
$38,200
$53,567
Operating profit with 100% seat utilisation in Year 1 
$1,380
$9,846
$10,243
$23,249
$28,141
$24,895
$34,190
$35,299
$38,200
$53,567
Capital return with 50% seat utilisation in Year 1 
-$1,787,220 -$3,397,374 -$4,987,130 -$6,533,881 -$8,055,741 -$9,540,845 -$10,986,656 -$12,391,357 -$13,753,157 -$15,049,590
Capital return with 70% seat utilisation in Year 1 
-$1,127,220 -$2,057,374 -$2,937,130 -$3,743,881 -$4,475,741 -$5,140,845 -$5,716,656 -$6,201,357 -$6,593,157 -$6,879,590
Capital return with 80% seat utilisation in Year 1 
-$797,220 -$1,377,374 -$1,887,130 -$2,303,881 -$2,635,741 -$2,870,845 -$3,006,656 -$3,021,357 -$2,983,157 -$2,929,590
Capital return with 97% seat utilisation in Year 1 
-$237,220
-$227,374
-$217,130
-$193,881
-$165,741
-$140,845
-$106,656
-$71,357
-$33,157
$20,410
Capital return with 100% seat utilisation in Year 1 
-$147,220
-$137,374
-$127,130
-$103,881
-$75,741
-$50,845
-$16,656
$18,643
$56,843
$110,410
Option 2: Dunedin Railways Purchase Rolling Stock
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Farebox with 50% seat utilisation in Year 1 
50%
51%
53%
55%
57%
59%
60%
62%
64%
66%
Farebox with 70% seat utilisation in Year 1 
70%
72%
74%
76%
79%
81%
84%
86%
89%
92%
Farebox with 80% seat utilisation in Year 1 
80%
82%
85%
87%
90%
93%
96%
99%
100%
101%
Farebox with 97% seat utilisation in Year 1 
96%
99%
100%
100%
100%
100%
100%
100%
100%
101%
Farebox with 100% seat utilisation in Year 1 
99%
99%
100%
100%
100%
100%
100%
100%
100%
101%
Operating profit with 50% seat utilisation in Year 1 
-$1,668,620 -$1,640,154 -$1,612,857 -$1,576,751 -$1,551,859 -$1,508,205 -$1,475,810 -$1,434,701 -$1,384,900 -$1,326,433
Operating profit with 70% seat utilisation in Year 1 
-$1,008,620
-$960,154
-$902,857
-$836,751
-$761,859
-$688,205
-$605,810
-$514,701
-$414,900
-$316,433
Operating profit with 80% seat utilisation in Year 1 
-$678,620
-$610,154
-$532,857
-$446,751
-$361,859
-$258,205
-$165,810
-$44,701
$15,100
$23,567
Operating profit with 97% seat utilisation in Year 1 
-$118,620
-$20,154
-$12,857
-$6,751
-$1,859
$1,795
$4,190
$5,299
$15,100
$23,567
Operating profit with 100% seat utilisation in Year 1 
-$28,620
-$20,154
-$12,857
-$6,751
-$1,859
$1,795
$4,190
$5,299
$15,100
$23,567
Capital return with 50% seat utilisation in Year 1 
-$1,817,220 -$3,457,374 -$5,070,230 -$6,646,981 -$8,198,841 -$9,707,045 -$11,182,856 -$12,617,557 -$14,002,457 -$15,328,890
Capital return with 70% seat utilisation in Year 1 
-$1,157,220 -$2,117,374 -$3,020,230 -$3,856,981 -$4,618,841 -$5,307,045 -$5,912,856 -$6,427,557 -$6,842,457 -$7,158,890
Capital return with 80% seat utilisation in Year 1 
-$827,220 -$1,437,374 -$1,970,230 -$2,416,981 -$2,778,841 -$3,037,045 -$3,202,856 -$3,247,557 -$3,232,457 -$3,208,890
Capital return with 97% seat utilisation in Year 1 
-$267,220
-$287,374
-$300,230
-$306,981
-$308,841
-$307,045
-$302,856
-$297,557
-$282,457
-$258,890
Capital return with 100% seat utilisation in Year 1 
-$177,220
-$197,374
-$210,230
-$216,981
-$218,841
-$217,045
-$212,856
-$207,557
-$192,457
-$168,890

Option 1: Dunedin Railways to lease rol ing stock (Farebox and P&L)
150%
$2,500,000
$2,000,000
125%
$1,500,000
$1,000,000
100%
$500,000
75%
$0
-$500,000
Profit/Loss
Farebox
50%
-$1,000,000
-$1,500,000
25%
-$2,000,000
0%
-$2,500,000
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Year since commencement of operations
P&L (50%)
P&L (70%)
P&L (80%)
P&L (97%)
P&L (100%)
Farebox (50%)
Farebox (70%)
Farebox (80%)
Farebox (97%)
Farebox (100%)

Option 2: Dunedin Railways to purchase rol ing stock (Farebox and P&L)
150%
$2,500,000
$2,000,000
125%
$1,500,000
$1,000,000
100%
$500,000
75%
$0
Profit/Loss
Farebox
-$500,000
50%
-$1,000,000
-$1,500,000
25%
-$2,000,000
0%
-$2,500,000
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Year since commencement of operations
P&L (50%)
P&L (70%)
P&L (80%)
P&L (97%)
P&L (100%)
Farebox (50%)
Farebox (70%)
Farebox (80%)
Farebox (97%)
Farebox (100%)

Option 1: Dunedin Railways to lease rol ing stock (Cumulative Capital return over 10 years)
$5,000,000
$0
-$5,000,000
-$10,000,000
Capital positon ($)
-$15,000,000
-$20,000,000
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Year since commencement of operations 
Capital return with 50% seat utilisation in Year 1
Capital return with 70% seat utilisation in Year 1
Capital return with 80% seat utilisation in Year 1
Capital return with 97% seat utilisation in Year 1
Capital return with 100% seat utilisation in Year 1

Option 2: Dunedin Railways to purchase rol ing stock (Cumulative Capital return over 10 years)
$5,000,000
$0
-$5,000,000
Capital positon ($) -$10,000,000
-$15,000,000
-$20,000,000
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Year since commencement of operations 
Capital return with 50% seat utilisation in Year 1
Capital return with 70% seat utilisation in Year 1
Capital return with 80% seat utilisation in Year 1
Capital return with 100% seat utilisation in Year 1
Capital return with 97% seat utilisation in Year 1