This is an HTML version of an attachment to the Official Information request 'Counselling Availability within NZ Prisons'.


 
 
 
 
 
 
 
17 September 2020  
 
 
 
 
                        C124283 
 
 
Moka Harris via Caleb Lane  
[FYI request #13297 email] 
 
 
Dear Ms Harris 
 
I refer to your email of 13 July 2020, requesting information about counselling in 
prison. Your request has been considered under the Official Information Act 
1982 (OIA). 
 
You requested:  
 
•  What availability does New Zealand Prisons have in regards to family 
counselling and/or couple counselling? Is there a criteria an inmate has 
to fit to be allowed this request? If available, how dose one go about it? 
Also if available by case by case, prison by prison, please include 
information response for North Island Prisons. 

 
Corrections does not offer family counselling or couple counselling in a 
traditional sense. As such, your request is declined pursuant to section 18(g) of 
the OIA, as the information requested is not held by the department and we 
have no grounds for believing that the information is held by another 
department.  
 
Although Corrections does not offer traditional family or couples counselling, we 
are committed to achieving better outcomes for people under our management 
and their whānau. Hōkai Rangi represents Corrections’ new strategic direction, 
and is focused on finding new and alternative ways of doing things. Where they 
are wil ing, whānau wil  be supported to walk alongside people under our 
management on their rehabilitation and reintegration journey. For more 
information about the strategy please refer to our website at: 
https://www.corrections.govt.nz/resources/strategic_reports/corrections_strategi
c_plans/hokai_rangi 
 
 
People under Corrections oversight with rehabilitative needs in relation to 
domestic violence, can be referred to a domestic violence programme. These 
programmes will help them identify thinking patterns and lifestyle factors that 
contribute to their use of violence. It will also teach them the skills needed to live 
without violence in the context of a famililal relationship. The programmes each 
person undertakes, and when, will depend on their assessed risk, needs, 
 

 
readiness, the nature of their offending, and programme availability. The 
availability of some programmes is dependent on location. For more information 
on programmes offered by Corrections, you can visit our website at: 
www.corrections.govt.nz/working_with_offenders/ 
prison_sentences/employment_and_support_programmes/rehabilitation_progra
mmes. 
 
 
In addition to rehabilitation programmes, we also provide mental health services 
which promote self-care, independence and increase positive engagement of 
people who offend, their families and community support services. The services 
include: 
 
Mental Health Clinicians Working with  
People on Sentence and Remand and with Staff 
Teams of contracted mental health clinicians, such as nurses, occupational 
therapists, and psychologists, work with people in prison and the community 
across 16 prisons (excluding Mt Eden Corrections Facility and Auckland South 
Corrections Facility) and four Community Corrections sites (Auckland, Hamilton, 
Palmerston North, and Dunedin). These professionals work directly with 
individuals to support them to manage their mental health needs. They also 
provide mental health education to Corrections staff with the intention of 
supporting staff to upskill and feel more confident with supporting people with 
mental health needs. Clinicians may also refer people to appropriate community 
service agencies that can help facilitate a successful reintegration with their 
families and communities and increase the engagement of people in prison in 
rehabilitation and reintegration programmes. 
 
Wrap Around Whānau Support 
The Warp Around Whanau Support service supports the families of people who 
are engaged in mental health services during their imprisonment or while 
serving a sentence or order in the community. The initiative connects children 
and families of individuals in prison with community services to improve their 
social skills, health and education. Families will be supported to reunite with 
people following a term of imprisonment or to stay united while they are in the 
community. In turn, this will support the progress made by the person whilst in 
prison or under the oversight of Community Corrections. This service is 
currently available at four selected community sites (Auckland Hamilton, 
Palmerston North, and Dunedin). The programme will help navigate families 
towards the existing community services, including Whānau Ora providers.  
 
I trust the information provided is of assistance. Should you have any concerns 
with this response, I would encourage you to raise these with Corrections. 
Alternatively, you are advised of your right to also raise any concerns with the 
Office of the Ombudsman. Contact details are: Office of the Ombudsman,  
PO Box 10152, Wellington 6143. 
 
 
 
 


 
 
Please note that this response may be published on Corrections’ website. 
Typically, responses are published monthly, or as otherwise determined. Your 
personal information including name and contact details will be removed for 
publication. 
 
 
Yours sincerely 
 
Juanita Ryan 
Deputy Chief Executive Health