This is an HTML version of an attachment to the Official Information request 'Labour market testing staff'.
WGN_JCL_Immigration (ID: 10939dd1411) https://hk001.blueworkslive.com/scr/processes/10939dd1411
Validated Process Maps space, Last modified on 30/09/2019 7:31 am
Collect Vacancy Details
Presearch for candidates
Load and Activate Vacancy
Search and Refer Clients
Interview and Feedback
Result Vacancy and SMR
Repeat process
ESR - SMR Issuer
for each client
Recruitme Work
Create a potential
Screen Clients to
Phone Client to
Yes
Discuss vacancy
Yes
Yes
Complete ROI and
Yes
Virtual Talent Pool
Update potential
Action ROIA for any
Experience
in SAS VA
candidate list in
check they are
matches in CMS
confirm suitability
and Client Interest
update potential
other jobs
Link 2
End
spreadsheet
CMS
suitable
& interest
for the vacancy
matches
Is client contactable
Is Client keen to be
Does the Client have a
Does the candidate
via phone (3 attempts)
referred?
CV in CMS?
match other job
No
vacancies?
No
No
No
No
No
No
Yes
ESR completes VDF
ESR receives email
Reads VDF to assess
Checks summary of
Yes
No
Attempts to contact
Yes
Yes
Yes
No
Add push
Yes
Yes
Email confirmation
Add CMS notes in
Search databases
Update Client notes
Update Client notes
No
Email employer(s)
Update employer
Yes
Contact client to
Yes
Discuss interview
Email employer
Receives feedback
Yes
Email Employer for
Update CEN with
Result RecruitMe
Attempt to contact
Yes
Advise client IWS
ESR receives call
& sends email to
with info to list
vacancy
previous listings
employer to gather
Advise Employer of
back/decline to list
Virtual Talent Pool
Recruitme Matches
Load the Vacancy
Activitate Vacancy
and link from 'Find
Provider file with
for potential
CV search in shared
Help and Assist
and potential
and potential
client CV and client
provider file with
advise interview
tips & tricks and
client interview
and updates
Update Candidate
start date and
Employement
with Un/successful
client to offer PPS
options available or
Email IWS team with
regional inbox
vacancy
requirements
and contact
further Info
SMR expiry date
note in CMS
in SAS VA
in Recrutime
in RecruitMe
in Recruitme
a Job' to employer
Vacancy details
candidates
drive
client to create a CV
matches
matches
suitability summary
feedback received
date & tIme
Emp expectations
confirmation
potential matches
status in CMS
hours of work
information
clients
or IWS
transfer to IWS
referral details
Does Employer have a
Is this Vacancy
Is the Employer
Is Emp contactable via
Has employer
Is the Last issued SMR
Did Employer request
Do we have
Does Vacancy appear
Does Client have a CV
Is Employer keen to
Is client contactable
Did Client
Was Client
provider file?
Immigration related?
contact managed by
phone (3 attempts)
requested for an SMR
still valid?
for a copy of SMR?
candidates who meet
on 'Find a Job"?
elsewhere?(CV folder,
interview Candidate?
via phone (3 attempts)
successfully secure
contactable?(3
WB ?
in the [past?
requirements?
mailbox etc)?Does
employment?
attempts)
No
No
Yes
No
Yes
No
No
No
Create provider file
Follow Vacancy
No
Match Skill level
Yes
Yes
No
Fwd SMR from
Pre Check
Recruitme Work
ESR to advise
Regional Talent
Retreive CV from
Email interview
Recruitme Matches
No
Refer to regional
for Employer in
management
and job title via
regional mailbox
databases for
Experience
Employer lack of
pool in outlook
location and save in
details to client &
cancellation of
CMS
Process
ANZSCO
'Sent' folder
Candidate Supply
spreadsheet
candidate supply
and shared drive
in Recrutime
CMS
Call back number
benefit instructions
Is it a Dairy farming or
Is this a workable
Will Employer
End
same day SMR eligible
vacancy? (Anzsco
consider our
Vacancy?
level 4-5)
Candidates?
No
No
ESR - Vacancy Manager
Email Employer
Discuss with
Add a CMS note
Regional Talent
Load and activate
Attempt to contact
No
Yes
Discuss Client
Yes
Contact WB to
CV search in shared
requesting Call
Employer and refer
with conversation
pool in outlook
vacancy in
Employer to check
training or wage
discuss candidate &
drive
back
to Immigration
details
and shared drive
Recruitme
options for client
subsidy
vacancy status
Link 1
End
Is Employer contact
Was successful
Did employer agree to
managed by WB ?
contact established (3
training / FW?
attempts)?
No
No
ESR receives info
Access SMR
Fill skeleton SMR
Add Employer,
Sends Template for
Once approved,
Update Provider file
Email emp asking
and proceeds to
template from
template with
referral & feedback
Service Manager
sends email to
Cancel Vacancy in
notes with SMR
best time to contact
issue SMR
Doogle
vacancy details
information
approval
Regional inbox
Recrutime
issued details
Link 1
Receives email and
Access SMR tool
Copy and paste
Refine and send
Move sent SMR to
reads SMR template
from doogle
skeleton SMR
SMR to Employer
regional inbox SMR
template
bcc Immigration
folder
Inbox Manager
receives vacancy in
Regional Inbox
Inbox manager
Yes
Yes
Tags and Sends
Tags and assigns
receives vacancy in
email to ESR with
email to approved
Regional inbox
VDF to action
SMR issuer
Does Employer have a
Is there enough
provider file?
No
information to List
Vacancy?
No
Yes
No
Attempt to contact
Yes
Create provider file
Add CMS notes in
ESR - Inbox Manager
Employer for
for Emp in CMS
information
and/or update VDF
Provider file
Is the Employer
Was successful
contact managed by
contact established (3
WB ?
attempts)?
Yes
No
Yes
Email WB
Create Skeleton
Email Employer
Email Employer
requesting required
Provider file and
requesting required
vacancy will not be
Info
add CMS notes
Info
listed
End
Employer calls 0800
to List the Vacancy
Employer fills form
No
Employer receives
Email confirmation
Employer receives
Employer receives
Employer receives
Employer receives
Employers sends
Employer receives
online(STP) to list a
Employer responds
Employer responds
email and responds
and link from 'Find
confirmation email
confirmation email
email & provides
email and
email with interview
Employer receives
info and responds
vacancy
with required info
with required info
to query
a Job' to employer
and vacancy link
and vacancy link
email and responds
Employer
Employer
feedback
interviews Clients
feedback
with start date
Did Employer
awaits SMR
awaits
respond to the
referrals
request?
Yes
Employer
Employer has a
Yes
Vacancy to List
Start
Employer fills VDF
Employer confirms
Employer emails
and sends to
contract start dates
the required info
Regional inbox
for client
Did employer agree to
WB process
training / FW?
TBC
Employer contacts
WB with details to
list the vacancy
No
Link 2
Work Broker
WB fills VDF and
WB receives email
WB forwards
WB receives email
WB forwards
WB receives
WB contacts
Contact ESR -
forwards to
and contacts
received info to
and contacts
received info to
information and
Employer and
Vacancy manager
Regional Inbox
employer for Info
Regional Inbox
employer for Info
Vacancy manager
contacts employer
negotiates FW
to advise outcome