File ref: IRO 10199
24 July 2020
[FYI request #13208 email]
Decision on Information Request
Thank you for your request made under the Local Government Official Information and Meetings
Act 1987 (the Act), received on 1 July 2020. You requested the fol owing information:
• Is there a document that clarifies Keith Spry Pool’s commitment to the public such as a
customer service charter or public service standards policy document?
Wel ington City Council (the Council) has granted your request for information at no cost at this
Keith Spry Pool follows the same Code of Conduct as the Council, attached is the Councils
commitment to the community.
Right of review
If you are not satisfied the Council’s response to your requests and matters raised, you may
choose to make a complaint with the Office of the Ombudsman. Further information is available
on the Ombudsman website, www.ombudsman.parliament.nz.
Thank you again for your request. I trust this information is of assistance to you.