20 Viaduct Harbour Avenue Auckland 1010
Private Bag 92250, Auckland 1142, New Zealand
09 355 3553 Fax
09 355 3550
16 July 2020
[FYI request #13059 email]
Kia ora Hemant,
The information you requested - CAS-154735-W3W6K2
Thank you for your request for information dated 9 June 2020 about LGOIMA requests.
I have attached a spread sheet with the number of LGOIMA’s as requested. This shows the case
number and category, received date and closing date. I am not able to show the date of the decision
as this requires opening each individual case to obtain. An upgrade of our reporting system is looking
to provide us with this function in the future.
From 1 July 2019 to 30 June 2020, 1393 LGOIMA requests were received and processed by Auckland
Transport. The average days to close these cases was 17 days.
Under the Local Government Official Information and Meetings Act 1987, (LGOIMA) we have a
statutory requirement to provide a decision within 20 working days of receiving the initial request.
This means we will either refuse or grant the request.
Some cases may be open longer than 20 days due to the complexity and size of the request. We wil
have met our statutory requirements under the act by providing the decision within the 20 days and
have advised the customer when the information they have requested wil be available. It is not
uncommon to have large cases open for more than a month.
Should you believe that we have not responded appropriately to your request, you are able to make
a complaint to the Office of the Ombudsman in accordance with section 27(3) of the LGOIMA Act,
and seek an investigation and review in regard to this matter.
Logan Christian Group Manager – Customer Services