05 February 2020

David Lawson
[FYI request #11635 email]

Tēnā koe David

Your Official Information Act request, reference: GOV-002547
Thank you for your email of 11 November 2019, asking for the following information under the Official
Information Act 1982 (the Act):
(1) a full copy of the review report, together with copies of all initial and interim drafts of the report.
(2)  full copies of all fol ow up reviews reports into the ACC's Integrity Services that have been carried
out between 2013 and present.
(3)  confirmation of whom commissioned the 2013 review, together with who or what agency was
tasked with carrying out this review.
(4)  confirmation of any and all external parties that were involved in the review;
(5)  confirmation of whether the Auditor General, the Office of the Ombudsman, and the Office of the
Privacy Commission had any oversight into this review and or any subsequent changes that
stemmed from this review.
(6)  a full copy of the official information that was gathered or submitted to the review that initiated the
review that confirms the reasons that such a review was warranted, and the full purpose and need
for the 2013 review into the ACC's investigation's unit, together wit the scope of of the review.

Question 1
A ful  copy of the report created by Deloitte is provided with this letter, alongside an interim and draft
copy provided to ACC (Appendix 1).

Some information in the draft and interim copies of the report has been withheld, as disclosing this
information would likely prejudice the supply of similar information for future reviews into ACC’s
internal practices. It is in the public interest that ACC can conduct effective reviews of its practices,
which in part relies on the free and open submission of information by staff. The decision to withhold
the information on these grounds is made under section 9(2)(ba)(i) of the Act.

The interim and draft reports (part 4 - particularly point 4.7) both summarise the information that’s
been withheld for the reasons stated above.

Question 2
There were no fol ow-up reviews carried out into the ACC Integrity Services unit, for this reason we are
declining to provide this information under section 18(e) of the Act, as there is no document containing
this information.

Appendices 2-5 contain information about the subsequent unit level changes that ACC carried out to the
National Investigation Unit (NIU) and Integrity Services Unit following Deloitte’s report. The documents
in Appendix 6 have been included for your information, as they outline similar, later changes that
occurred in 2018, as part of the internal, ongoing ACC-wide Organisational Change process.

Question 3
We can confirm that Deloitte was commissioned to carry out the review into ACC’s NIU, by the ACC
Board Secretary on behalf of the Board.

Question 4
You can find information about the external parties that were involved in Deloitte’s review on pages 43,
45 and 46 of the final document in Appendix 1.

GOV-002547

Question 5
As this was an internal review, there was no involvement by the Auditor-General, the Office of the
Ombudsman or the Office of the Privacy Commissioner in the review carried out by Deloitte. The
external agencies involved in the review are found on pages 43, 45 and 46 of the final document in
Appendix 1.

Question 6
ACC did not gather any information to submit to the review. Deloitte has documented the information it
used to report back to ACC in its report (Appendix 1). The scope of the review is described on page six of
the final report.

Documentation we are providing
We have provided for you, as appendices to this letter, the documents listed below:

Appendix 1: Accident Compensation Corporation Investigation Capability Reviews reports
These reports were created by Deloitte after their review into ACC’s then NIU. Contained in this
appendix are a draft, interim and final copy of the report.

Appendix 2: National Investigation Unit – Proposal for Consultation presentation
This document presents an overview of the changes to the NIU that were proposed by ACC, fol owing
receipt of Deloitte’s review report.

Appendix 3: Proposal for Consultation: Changes to National Investigations Unit
This document lays out the objectives ACC proposes with the change and covers the impact on ACC
staff, as part of ACC’s internal consultation process.

Appendix 4: Decision Document – National Investigations Unit Structure
This document covers the themes and decisions made after consultation and sets out the timeline for
the implementation of these changes.

Appendix 5: National Investigations Unit – Decision presentation
This document presents an overview of the decisions and timeframes of the changes to be made.

Appendix 6: Document outlining ACC’s Organisational Changes that affected Integrity Services
This contains a summary of the consultation and decisions made about Integrity Services Unit, in 2018.

The names of some individuals have been withheld from these documents to protect their privacy. This
decision was made under section 9(2)(a) of the Act. In making this decision, we have considered the
public interest in making this information available and have determined it does not outweigh the need
to protect the privacy of these people.

How you can contact us
If you have any questions, you can email me at [email address]. If you are not happy
with this response, you have the right to make a complaint to the Ombudsman. Information about how
to do this is available at www.ombudsman.parliament.nz or by phoning 0800 802 602.

Nāku iti noa, nā

Sasha Wood
Acting Manager Official Information Act Services
Government Engagement & Support
Accident Compensation Corporation
Page 2 of 2

Document Outline